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To RWS Support
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Hey!
Somehow MultiTerm 2021 Extract does not decode Latvian language code (but it tells in the description it does) and I get gibberish results:
Is there any way how to fix this? As I'm using this tool to extract the terms, but this issue makes it useless.
Please let me know.
Kind regards
Kaspars Rutkis
Maybe this is an encoding issue. What format is your source file?
Was thinking the same at first, but no, used .doc file. Tried to copy/paste into .txt and use that, but didn't change a thing.
Is there any option how to update unicodes?
Can you share a small sample in a txt file and I'll take a look. I don't think there is much control over this and we don't support the product anymore as you probably know. But I'll happily see if I can do something with it.
Sure, I can, could you give me your e-mail?
Oooo did not know it's RWS does not support it anymore, wow. Okey, will have to look for other alternatives then
You could attach to here, but if you need to keep it private you can send to pfilkin@rws.com
Thanks for sending the file over. The file text you sent is UTF-8, and I can reproduce your problem with your file. But as this is a text file it doesn't contain any instructions for the processor in MultiTerm Extract to know that this is UTF-8 and so the characters get corrupted. So, I added a Byte Order Mark to the file and now it extracts correctly:
I'll send you my file by email so you can test it.
Interesting, will test this out. Thank you Paul!