Cannot install Glossary Converter

Hello,

I downloaded Glossary Converter (zip file) from the private Appstore, but I get the following error message when I try to open it: Format not supported, 0x02000e00 (I used ALZip). Then I installed Winzip and tried again, but to no avail.

I installed the plugin installer from the AppStore in order to copy the Glossary Converter in the location <C:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages> as recommended here: https://gateway.sdl.com/apex/communityknowledge?articleName=000016431. But I get the same error message. Can you help me?

Thanks in advance.

Regards,

José

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