Hello,
i'm new here and i hope i'm not wrong here. If so then please correct me.
I have some troubles with opening the MT Convert like shown in the picture.
Can someone help me with this? MT Converts seems to missing a file.
I'm using the version 17.0.0.1685 and Windows 10 21H2.
Thanks.
with best regards
Sören
Sören Kümmeritz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00720673 .
Lydia Simplicio | RWS Group
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In conclusion, the issue was solved following these steps:
1. Repair Visual C++ 2015-2022 from Control Panel
2. Uninstall Multiterm Convert from Control Panel
3. Reinstall it from the MTConvert17.msi file from C:\ProgramData\Package Cache\Trados\MultiTermDesktop2022\Modules
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