Response still outstanding - who can help? Words can not looked up in MultiTerm, error message: "Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt"

Question

Dear all, when trying to look up a word in my Multiterm Databank I always get the following error message: "Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt". I no longer can look up words in my Multiterm Databank automatically... 
 
 Is there someone who knows the solution to this problem?

Paul · Answer

Hi Sabine, 
 
What version of Multiterm are you using? If it's prior to 2014 SP2 then it may be a Java error, but if it's more recent I'm not sure why. Some more details would be helpful, and maybe the error stack (you can see it by clicking on the little icon, bottom left, in the error message) that is produced when you get the error message.

Paul · Answer

Hi Sabine, 
 Let's start with the obvious (as in this often cures many things). Navigate to this folder: 
 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm11\ 
 Now delete these files (sometimes I zip them up and then delete, so if doesn't help I can put them back if I have customised anything in MultiTerm), restart MultiTerm and try again: 
 BaseSettings.xml 
 UserSettings.xml 
 Settings.xml 
 Let me know if this helps? 
 Regards

Trados Studio > 3. MultiTerm

Response still outstanding - who can help? Words can not looked up in MultiTerm, error message: "Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt"