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Trados Studio 2022, SR2 - 17.2.11.19134: adding server based termbases does not work

Anne Standal

Hi

I'm having the same strange problem described in this thread:  Unable to open "Select termbases" window for server-based termbase 

"

When I click on Use > Server-based MultiTerm database, a window should appear to allow me to select the server, provide login credentials, etc.

However, this window (Select Termbases in the following screenshot) only appears in the background and is completely inaccessible. This prevents me from adding any server-based termbase to my projects.

Screenshot of Trados Studio showing the 'Project Settings - Termbases' tab with no termbase added. A 'Select Termbases' window appears in the background, indicating an issue with window accessibility."

However, the provided solution does not work for me. (I have always had two monitors which work fine, but still can't get the "Select termbase" window to be displayed properly.) The same problem occurs in MultiTerm. 

I would be very grateful for any suggestions on how to solve this :-).

Anne
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    "Probability score": 0.7

    "Question improvement suggestion": Please provide more details about the troubleshooting steps you have already taken, the operating system you are using, and any recent changes to your system or software.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello Anne,

    I understand that you're experiencing an issue with adding server-based termbases in Trados Studio 2022, SR2 - 17.2.11.19134. This issue has been recognized as a defect (CRQ-31677) in Trados Studio.

    Here are a few steps you can try to resolve this issue:

    Step 1: Ensure that your Trados Studio is up-to-date. You can check for updates within the application.

    Step 2: Try resetting your window layout in Trados Studio. You can do this by going to View > Reset Window Layout.

    Step 3: If the issue persists, you might want to try reinstalling Trados Studio. Please ensure to back up your settings and projects before doing so.

    Step 4: If none of the above steps work, you may need to wait for a fix in a future update of Trados Studio, as this issue has been recognized as a defect.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI
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