Multiterm failing to import/distinguish language variants

I have an excel glossary for several languages including variants for Spanish (Mexico, Argentina) and Portuguese (Brazil, Portugal). I treated each variant as a new language and therefore I create separate columns for them like this:

Then, I use Multiterm Convert to create Multiterm Database and carefully asign each column to language variant like this:

Same for ptPT for Portuguese (Portugal). Then I get my structure:

which distinguish between both language variants. But when I create my Termbase with Multiterm Desktop or Multiterm Server, I just get all portuguese terms under Portuguese (Brazil) and all spanish terms under Spanish (Argentina), no terms for Spanish (Spain), Spanish (Mexico), nor for Portuguese (Portugal), like this:

I've been using Multiterm, Multiterm convert and all Multiterm products since ever, so this time I think it is not a matter of not doing things right... I think it's a bug :(

I like to use Multiterm Convert instead other solutions like Glossary Converter because I want to keep .xcd, .xdt files for further Termbase updates and I also like to have control over structure and fields, etc.

Any suggestions?

Thanks in advance,

Almudena

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  • Hi Almudena,

    It's starting to look like a bug to me too... so I have asked the team to take a look in case I'm doing something silly.  I can get the structure you want in MultiTerm using the Glossary Converter but only if I fill all the spreadsheet so there are no gaps (that's the bug that needs fixing).  So at least I was able to try two ways of doing it to make sure I understood what you wanted.

    I attach them both here just for interest, but will respond again after the team have had a look... how I love working with MultiTerm Convert ;-)

    https://community.rws.com/cfs-file/__key/communityserver-discussions-components-files/91/gc_5F00_no_5F00_picklists_5F00_full.sdltb

    https://community.rws.com/cfs-file/__key/communityserver-discussions-components-files/91/gc_5F00_picklists.sdltb

    I don't think either of these will help you right now but you never know.

    Regards

    Paul

    Paul Filkin | RWS Group

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    You've done the courses and still need to go a little further, or still not clear? 
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  • Hi Almudena,

    ok the only bug here is in my head!  At least as far as MT Convert goes.,.. was a good exercise to find the problem with the Glossary Converter!!

    What you have to do is make sure you uncheck the option to ignore sublanguages in the import definition.  Obvious really!!  So the advice I had, that works for me was this:

    1. Make a copy of the default definition
    2. Edit it to ensure this is unchecked:
    3. Save it, activate it and process the import

    When I do this I get exactly what you need.

    Hope this helps and many apologies for my messing around... I'm not sure who's teaching who here!!!

    Regards

    Paul 

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • Hi Paul,

    Yes! That little and significant checkbox -- so easy to overlook at the end of import process! I finally got my Termbase with all I need :)

    Many thanks for all and I hope this issue would help somebody else too.

    Almudena