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I got an error Could not find file: {path to file}. That's why I cannot create return package.

Lera OHT

Hello! I have the following issue: I got Trados package to translate. When job is done I am trying to create Return package to send to Project manager, but I got an error Could not find file: {path to file}. That's why I cannot create return package. Thank you!!!
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    Hi Lena,

    Would I be right in assuming you are asking on behalf of an external translator? and this was a project you created and sent?
    If the PPX has been opened outside of Studio and the individual components imported into Studio, then a SDL RETURN PACKAGE can no longer be created.
    In this instance I would suggest just sending the SDLXLIFF file back (if the client is happy with this)- otherwise the PPX will need to be run through Studio again.

    Kr

    Steve

    Lydia Simplicio | RWS Group

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  • 0 in reply to Lydia Simplicio
    thank you for quick reply, Steven! Can you clarify what it means If the PPX has been opened outside of Studio and the individual components imported into Studio? I know that translator worked inside the package. And I need Return package to update TM.
    Lera
  • 0 in reply to Lera OHT

    Hi Lera,

    What can happen sometimes- when a translator receives a PPX- they will (unwittingly?) unzip the PPX outside of Studio- save the components to their desktop then create their own 'project' in Studio. (by this stage the PPX is broken and a return package cannot be created as none was uploaded in to Studio in the first place).
    However saying that - very little is actually contained in the RPPPX (return package) except the SDLXLIFF and project xml.
    Therefore you can update your TM with just the SDLXLIFF.

    Steve

    Lydia Simplicio | RWS Group

    _______
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Lydia Simplicio
    but as far as I know, it translator did what you described, he will get a message that Return package cannot be created because the same user created Trados package. But,in this case, translator can begin creating Return pakcage, but on the final stage he gets an error I described
  • 0
    Hi Lera,

    Steve's right, whatever the reason you can't create the return package, you can use the SDLXLIFF to update your memory.

    You can then send your client the SDLXLIFF file and they can use it to update their memory and generate a translated original format file. If they want to, they can put it back into their project by replacing the untranslated Target SDLXLIFF in the target language folder of the project with your translated SDLXLIFF, via Windows Explorer. Then when they open the project in Studio, they'll be able to see your SDLXLIFF as part of their original project.

    Ali :))
  • 0 in reply to Alison Field
    Thank you, Alison! But how can I manage to use an option "Update from Reviewed Target file (Retrofit)". Is it possible to do out of Return package using only sdlxliff?
  • 0 in reply to Lera OHT

    Hi Lera,

    I'm wondering whether you are the translator or not but it doesn't matter.

    One way to update your memory is to go to the Translation Memories window in Studio, click 'Open Memory' then navigate to the memory you wish to update. Click 'open' then when it is open, right-click in the left hand pane and left-click 'Import' in the dropdown menu as here:

    Then click on 'Add files' and navigate to the SDLXLIFF file wherever you worked on it or saved it (if you don't know then in Studio go back to the file in the Files window, right-click and select 'Explore containing folder' then click on and highlight the whole of the address line at the top of the window that opens and copy and paste that address to the address line at the top of the Import navigation window).

    Then double-click on the file you want to Import to the memory, or single click and click Open. Then in the Import window, click Next>Next>Finish.

    I hope I've explained this enough, I don't want to state the obvious if you already understand this much.

    Hope it helps,

    Ali
  • 0 in reply to Alison Field
    Thank you for explanation. But the issue is still ongoing, translator cannot create Return package because of error. I know that I can update TM via TM manager in Trados. But there is the way I work with translator - I send him a pakcage,he has to send me Return package.
  • 0 in reply to Lera OHT
    Hi again Lera,

    Firstly, the package has to be correctly created via 'Create Project Package' and everything the PM wants back from the translator has to be included.
    Then it has to be correctly opened by the translator from within Studio via 'Open Package' to create a project from which, after translation, the return package can be generated via 'Create Return Package'.
    If any of these don't happen as they should (which can sometimes be caused by a file error rather than a human error) then you have to cope with using just the SDLXLIFF.
    The best way to achieve a return package would be to repeat the whole process again as above, replacing the untranslated SDLXLIFF with the translated one via Windows Explorer after 'Open Package' step has been completed, and hoping that would not prevent the 'Return Package' step.

    Does that explain what you're asking?
    All the best
    Ali
  • 0 in reply to Alison Field
    Yes, dear Alison, this reply creates more sense for me in this situation. I have what to think about :)
    Thank you so much!
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