How to solve a problem with update from bilingual review - English into Arabic ?

Hi,

 

We had a document to translate from English into Arabic (ar-AE). Once the translation was done, we exported in a Word bilingual review document to send it to our client, allow him to make corrections. Then we were planning to update the sdlxliff with the client's corrections and generate the target file.


The fact that it is in Arabic makes it hard for us to understand the problem. It seems like the client did something to the file because all the tags are reversed (which seems normal but because of that, we cannot import the corrections. Is there any way to solve the issue? 

The file sent to the client was like this :

for example, tags are <0/>

 

The file we received from the client is like this:

for example, tags are </0>

It might be a little thing to do in Word to change that but we do no know how to proceed.

Thank you in advance for your help.

Kind regards,