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SDL Trados 2017 - issue with idml files

Julian Hierl
Hello, I am having an issue in Trados 2017. I am working on a project with idml files. Here is a description:
The PM team converts the idml files to a Word file to send them to the Proofreaders. Upon clicking the file on "Save target as" and sending it to Proofreading, I received a message from Project Management stating that the Proofreading team can only see a fraction of the text, i.e. a few sections of the document and the rest of the document is empty, no text. However, the Trados Interface indicates that the content is 100% translated.
Anyone know what this could be? Any suggestions how to go about this?
 
Kind Regards,
Julian Hierl
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    Hi Julian,

    I'm a little confused. Are you translating the Word file or the IDML file? I know you said IDML in the title, but the body of the thread sounds as though you are saving target as Word. Are the proofreaders getting a file saved from Studio or saved from Indesign?

    Regards

    Paul

    Paul Filkin | RWS Group

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  • 0 in reply to Paul
    Paul,

    I am translating the IDML file. Then I go to Save Target As and I save it as an IDML.

    The PM team is converting that one to a Word file on their and, so that the Proofreader can make suggestions. The Proofreaders are getting a file saved from Studio.

    Greetings,

    Julian Hierl
  • 0 in reply to Julian Hierl
    ok - so the text is missing in InDesign despite it being translated in Studio? Could it be related to hidden layers perhaps that need to be activated in InDesign?

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
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  • 0 in reply to Paul
    Yes, exactly, the text is missing in InDesign despite being translated in Trados. The strange thing is, this is the only file of the project I am having issues with.

    I can only see about 1/3 of the text in the idml file. I am operating from a trial version of Adobe InDesign. In the "Layers" tab on the top right corner, however, it displayed only one layer.

    Do you perhaps have an idea what caused that?

    Julian Hierl
  • 0 in reply to Julian Hierl

    Unknown said:
    I can only see about 1/3 of the text in the idml file. I am operating from a trial version of Adobe InDesign. In the "Layers" tab on the top right corner, however, it displayed only one layer.

    Do you perhaps have an idea what caused that?

    I have no idea... not familiar enough with InDesign to hazard a guess either.  Presumably you see all the layers if you open the source?  Can you switch on the layers in the target and export a file correctly?

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul

    Hi Julian, hi Paul,

    I used to work frequently with InDesign, a good few years back. The content you 'cannot see' may be on the 'pasteboard' - an area surrounding the InDesign pages where you can see what you have deliberately copied/cut and pasted to it from the document. Pasteboard content is not on a different layer, it's all visible on the 'top layer'.

    So, When moving text about in InDesign, you can cut and paste as usual but it is also possible to take text to the pasteboard around the side so that it is visibly available for future use but won't appear in the current document as published.

    This is a feasible explanation for what is happening, I think. If so, it's all there but you just can't see it if you only look at the document itself in InDesign. To find out, shrink the zoom % so it shows the area outside of the pages and you will see the texts that are 'missing'.

    The client may want this text translated for future use and/or may have forgotten/not realised the pasteboard content would show up in the translation file... InDesign is such a good piece of kit, it is probably possible to only export the document content to IDML, I forget... 

    Of course, there's also the possibility that two text boxes are superimposed or that a 'text box' hasn't been 'dragged' large enough to show all the content. You can see when this is the case because a little red 'x' is displayed bottom right of the 'text box' - these 'text boxes' can also be linked so that content flows between them, even if they're not on the same page or 'page spread' or on consecutive pages. Then, you'd have to use search and find for the next text you can't see...

    Hope this helps,
    Ali :))
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  • 0 in reply to Paul

    Hi Julian, hi Paul,

    I used to work frequently with InDesign, a good few years back. The content you 'cannot see' may be on the 'pasteboard' - an area surrounding the InDesign pages where you can see what you have deliberately copied/cut and pasted to it from the document. Pasteboard content is not on a different layer, it's all visible on the 'top layer'.

    So, When moving text about in InDesign, you can cut and paste as usual but it is also possible to take text to the pasteboard around the side so that it is visibly available for future use but won't appear in the current document as published.

    This is a feasible explanation for what is happening, I think. If so, it's all there but you just can't see it if you only look at the document itself in InDesign. To find out, shrink the zoom % so it shows the area outside of the pages and you will see the texts that are 'missing'.

    The client may want this text translated for future use and/or may have forgotten/not realised the pasteboard content would show up in the translation file... InDesign is such a good piece of kit, it is probably possible to only export the document content to IDML, I forget... 

    Of course, there's also the possibility that two text boxes are superimposed or that a 'text box' hasn't been 'dragged' large enough to show all the content. You can see when this is the case because a little red 'x' is displayed bottom right of the 'text box' - these 'text boxes' can also be linked so that content flows between them, even if they're not on the same page or 'page spread' or on consecutive pages. Then, you'd have to use search and find for the next text you can't see...

    Hope this helps,
    Ali :))
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