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Trados blocks or crashes at specific segments and does not recognize terms any more

Katrien Vertommen

Hi,

Each time I get to specific segments, Trados blocks. The first time I get a message saying Trados does not work anymore and that I will get a message when there is a solution. When I open Trados again, go back to this segment and save it, Trados blocks. I have to end the task in the Task Manager (Ctrl+Alt+Del) and open Trados again. Alternatively Trados just closes automatically when I enter this segment. It happens each time, so I have to skip those segments if I want to continue working.

It happened after translating a while in different texts (once segment 28+29, once 76+77 and 87+88).

MultiTerm does not recognize all the terms, allthough they are in the glossary. When I want to enter those unrecognized terms to MultiTerm, it says the entry already exists. Now, half an hour later, it does not recognize any terms anymore. I deleted the Termbase and added it again without result. The screenshot shows Termbase Search, but that was only at that moment, I do use Term Recognition.

I wanted to update, but it says the version is up to date. Restarting the computer does not help. I'm using Windows 10. Sorry for adding two themes at a time, but I thought there might be a connection.

I hope someone can help,

Katrien
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  • 0 in reply to Paul
    Paul said:
    No... but you can.  The solution to this is to install the Compatibility and Migration Power Pack from the appstore:

    Please what version exactly should I choose when I download the app?

    Paul said:
    Can you provide some sample text where this happens?

    "Formal conclusion is expected still this year allowing for the subsequent signature and ratification of the Protocol. The Commission will work with the European Parliament and the Council to enable Member States to sign and ratify the Protocol as soon as possible....Integrating Artificial Intelligence (AI), Big Data and High Performance Computing (HPC) into security policy without weakening the effective protection of fundamental rights is essential to increase safety and security....Artificial Intelligence can offer tools to support law enforcement authorities in their fight against crime and terrorism, keeping pace with the fast developing technologies used by criminals and their cross-border activities"

    Edit: It does highlight some of the terms here and there (BTW I did not check any fields so it should serach the entire IATE database
  • 0 in reply to Katarína Tršová

    Katarína Tršová said:
    Please what version exactly should I choose when I download the app?

    Well... you told me what version of Trados Studio you have so I would say this one:

    Why is this confusing?  Just want to make sure we haven't missed something obvious here.  If you use the integrated appstore you'll get the right one automatically seeing as you have the latest version of Trados Studio installed.

    Katarína Tršová said:
    BTW I did not check any fields so it should serach the entire IATE database

    This may not be not possible to get all the same results as we do have some restrictions imposed by the IATE API.  However, please make sure you read the wiki here which may help with your settings:

    https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3390/iate-real-time-terminology

    The load placed on the IATE servers when translators use this app is potentially huge because we are not just looking up the odd word or sentence here and there.  We are looking up every word in every sentence all the time.  So we have had to agree with the IATE team on the best way to manage this so we don't bring their servers down!

    I'll have a play with your text later, thank you for that.  If we think we can improve on it without causing a problem then we will.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul
    Paul said:

    Well... you told me what version of Trados Studio you have so I would say this one:

    Why is this confusing?

    Trados Studio 2021 SR1 - 16.1.8.4404 is the version of my Trados Studio so, yes, it was confusing to me...

    Paul said:

    However, please make sure you read the wiki here which may help with your settings:

    https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3390/iate-real-time-terminology

    I will.

    Anyway, I hoped it would highlight all IATE terms which was waaay to much to expect from a plugin, it seems. Still, I definitely hope that at least the English/Slovak version yields better results. In fact, this is the reason why I bought the latest ungrade (to no avail, helas)

    Thank you for you time and help!
  • 0 in reply to Katarína Tršová

    Katarína Tršová said:
    Trados Studio 2021 SR1 - 16.1.8.4404 is the version of my Trados Studio so, yes, it was confusing to me...

    ok.  So this means:

    16 - is the major version (2021)
    .1 - is the service release version and will change when we have new service releases (SR1)
    .8 - this represents the CU number (CU8)
    .4404 - this is our internal build number

    So you have 2021 SR1 CU8, hence the last option as it's greater than CU7.

    Katarína Tršová said:
    I hoped it would highlight all IATE terms which was waaay to much to expect from a plugin, it seems

    It's not too much for a plugin of course!  The problem, as I did try to explain to you, is that the use of the plugin increases the load on the IATE servers by a magnitude so large it could bring down their servers.  So it has to be deliberately restricted.  You make it sound as though the plugin is simply too trivial a tool... but the opposite is actually true.

    The latest upgrade actually improved things a lot for several reasons:

    ====================================

    Release date: 25th May 2021

    Version 3.6.9.1 for Studio 2021

    • Implemented a new search option (18: Light Any Word) provided with the latest release of the IATE API to optimize search procedure.
    • Refactored the code base; introduced new concepts: Connection and Inventory providers
    • Introduced a new Sqlite provider
    • Removed the dependency on SQL Server
    • Apply TermRecognitionOptions.SearchDepth value from the project settings when searching for terms against the IATE API

    =====================================

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul
    Paul said:
    You make it sound as though the plugin is simply too trivial a tool... but the opposite is actually true

    I would never dare to do that and thank you for all your efforts.