URGENT!!! - "Object reference not set to an instance of an object" - Error message with SDL Trados 2017

I'm getting this message when I'm preparing a New Project with the Wizard, after having selected the Source and Target Languages (Russian --> Italian), so that I cannot going on with the Wizard.

What's happening? My version is the 14.0.5889.5; the program has been updated 2 days ago, with the last pack available. Before I did not have this problem, never!

What can I do? It's really urgent!!! How can I send the Error File?

Thank you in advance for prompt answering.

Dr. Fabio Santiccioli

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  • Try the solutions from this article: gateway.sdl.com/.../communityknowledge

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  • <SDLErrorDetails time="24/07/2017 17:32:17">
      <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
      <Exception>
        <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>Sdl.TranslationStudio.ProjectManagement</Source>
        <HResult>-2147467261</HResult>
        <StackTrace><![CDATA[   at Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectLanguagesWizardPage.CopyAllLanguageDirectionSettingsFromTemplate()
       at Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectLanguagesWizardPage.UpdateProjectLanguages(Boolean validate)
       at Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectLanguagesWizardPage.OnNext()
       at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.Next()
       at Sdl.Desktop.Platform.Wizard.AbstractWizard`1._form_Next(Object sender, CancelEventArgs e)
       at Sdl.Desktop.Platform.WinForms.WizardForm._nextButton_Click(Object sender, EventArgs e)
       at System.Windows.Forms.Control.OnClick(EventArgs e)
       at System.Windows.Forms.Button.OnClick(EventArgs e)
       at System.Windows.Forms.Button.WndProc(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
      </Exception>
      <Environment>
        <ProductName>SDL Trados Studio</ProductName>
        <ProductVersion>14.0.0.0</ProductVersion>
        <EntryAssemblyFileVersion>14.0.5889.5</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>2057</OperatingSystemLanguage>
        <CodePage>1252</CodePage>
        <LoggedOnUser>DESKTOP-MQFGV62\Fabio</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>DESKTOP-MQFGV62</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>16640860 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>

    This is the error file.

Reply
  • <SDLErrorDetails time="24/07/2017 17:32:17">
      <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
      <Exception>
        <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>Sdl.TranslationStudio.ProjectManagement</Source>
        <HResult>-2147467261</HResult>
        <StackTrace><![CDATA[   at Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectLanguagesWizardPage.CopyAllLanguageDirectionSettingsFromTemplate()
       at Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectLanguagesWizardPage.UpdateProjectLanguages(Boolean validate)
       at Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectLanguagesWizardPage.OnNext()
       at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.Next()
       at Sdl.Desktop.Platform.Wizard.AbstractWizard`1._form_Next(Object sender, CancelEventArgs e)
       at Sdl.Desktop.Platform.WinForms.WizardForm._nextButton_Click(Object sender, EventArgs e)
       at System.Windows.Forms.Control.OnClick(EventArgs e)
       at System.Windows.Forms.Button.OnClick(EventArgs e)
       at System.Windows.Forms.Button.WndProc(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
      </Exception>
      <Environment>
        <ProductName>SDL Trados Studio</ProductName>
        <ProductVersion>14.0.0.0</ProductVersion>
        <EntryAssemblyFileVersion>14.0.5889.5</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>2057</OperatingSystemLanguage>
        <CodePage>1252</CodePage>
        <LoggedOnUser>DESKTOP-MQFGV62\Fabio</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>DESKTOP-MQFGV62</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>16640860 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>

    This is the error file.

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