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Big problem with little square numbers and letters appearing on the menus on the upper ribbon

Paolo Sebastiani

Hello Paul,

I have a big problem with SDL trados both with 2017 and 2017SR1 edition.

While I am typing the text of the translated sentence in the target box suddenly in my toolbar (ribbon) a great numebr of little squares showing letters and numbers appear on the menu items.

I am sending you herewith a picture so that you can see what the situation looks like.

Appearently letters and numbers are connected to function of the button on which they appear.

They are quite annoying because they prevent me from typing any further untill I have clicked out or hit the return key. All this strongly slows down my translation productivity. I have tried anything to get rid of this annoying issue but with no success.

Can you please advise me or suggest me any special setting or particular solution to overcome this problem?

Have you ever seen anything like this before for other Trados users?

I thank you in advance for your great help.

Regards,

Paolo Sebastiani
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  • in reply to Paolo Sebastiani
    The only explanation for these small codes appearing on the ribbon is pressing the ALT key - either by purpose or incidentally.
    If you are not using the ALT key and are not aware of pressing it, please check your keyboard. The German layout is not a problem at all, I'm using a German keyboard with German or Polish layout (PL 214) all the time since Studio exists.
    I have had similar problem to yours, when I was using shortcuts with ALT, like ALT+Insert, but these have been resolved with SR1 for Studio 2017. So I really suppose your keyboard is damaged (mechanically or electronically). Check please using a different one.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

  • in reply to Jerzy Czopik
    Thanks for your reply.
    I am using the keyboard of my laptop which is integrated with the main frame, do you think it is possible to cange it anyway?
    Is there any chance to modify the ALT+ ANY KEY set with SDL Trados?
    Thanks
    Paolo
  • in reply to Paolo Sebastiani
    Modifying keyboard shortcuts -> File -> Options -> Keyboard shortcuts
    You can modify nearly ANY shortcut there.
    But this seems not to be the problem here.
    Please take ANY keyboard and connect it via USB (or Bluetooth adapter) to your laptop and check with this.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.