Not able to add term bases in Studio 2014

Question

Hello! 
 I was wondering if anyone has had the same problem or knows how to solve this issue. 
 I use Studio 2014 and since around 3 months ago I'm not able to add term bases to my projects. The screen freezes when I press "Add". I've been told that it could have something to do with a recent Windows update, so I desinstalled the 2 most recent updates, but it still doesn't work. 
 I wonder if the update changed something in my computer that, even if I deinstall them, it doesn't make any difference, or if it's something completely different. Has anyone else had the same problem? Do you know how to sort it out? It would be very helpful because I'm stuck. 
 Thanks a lot. 
 Diana

Paul · Accepted Answer

Hi Diana Llorente Garijo ,

I don't know the answer to this, but I think I'd try making sure windows was fully updated, and then make sure that I had the latest versions of Studio/MT 2014:

SDL Trados Studio 2014 SP2 - 11.2.4435.12
SDL MultiTerm 2014 SP2 - 11.2.1379.0

Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\11.0.0.0

Then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart MultiTerm:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm11

See if this helps you.

Regards

Paul

Paul Filkin | RWS Group

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Paul · Answer

Unknown said: In AppData I can only see this: C:\Users\Diana\Application Data\Microsoft. Except for this "Microsoft" folder, there is no other forder and definitely nothing at all about roaming. Maybe this could be the problem? 
 Hi Diana Llorente Garijo 
 You probably just need to show your hidden files and folders. If you have Studio and MultiTerm installed it's impossible for this not to be there. Check this article and then look again: 
 https://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ 
 Regards 
 Paul

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Not able to add term bases in Studio 2014