dependency file not found

Question

Hi, 
 I have come across the same problem as has already been described in several other questions and that is that the 'dependency file' has disappeared all of a sudden.

I have found an answer (in a question that was answered 12 days ago) that seems to apply exactly to my question. But when I follow the suggested solution, I get the notification 'path does not exist'.

How could I solve this problem? It might help to know what the dependency file is exactly and how I could look for it without knowing its name? 
 Thanks in advance

Oana Nagy · Accepted Answer

Hi Sophie, 
 
As at this stage i dont know the exact workflow/processes prior to this error message- i thought the following may be useful (and hopefully helpful)- 
 
 gateway.sdl.com/.../communityknowledge 
 
Also there is (albeit) a rather old thread where this issue was discussed and where registry cleaner programs were deleting temp files when the PC was in active for a while - or the PC/Studio was not closed down (overnight) 
 
 www.proz.com/.../242074-dependency_file_not_found.html 
 
Could you let me know if any of this helps (and also what OS you are running along with Office version/AntiVirus/registry cleaner etc.

Kr 
 
Steve

Sophie Langenberg · Answer

Hi Steve, 
 
I use windows 8, office version is 2010 and antivirus is TREND Micro. I have looked for several solutions. First of all I have removed c cleaner from my computer, this program removes temp files every 24 hours, so this might have been the cause of the problem. I will test this with some new files I need to translate to see if the problem pops up again. 
 
However, even if this may avoid the problem in the future I still have several files without their dependancy files and have not been able to find a solution. I have tried to browse for the files and then open the original source file on my computer (which is an excel file, xls and not xlsx), however when I then try to finalize my translation I get the message: 'Invalid File Format'. Even when I try to 'save target as' as suggested in one of the solutions I get an error message saying 'Invalid File Format'. How could I avoid this? 
 
All this would not be a problem if i could work around it and eventually finalize my translation and get an excel file as a result, however it seems that even that is impossible at the moment. 
 
Kind regards 
 
Sophie

Oana Nagy · Answer

Hi Sophie, 
 
Is it possible for you to share one or two of the (original files) with me - as long as these do not breach any NDA's etc.? 
You could email them to me swhale@sdl.com 
 
Also just to eliminate another theory- 
What happens if you re-save the original file xls file (into an older format) and then import this into Studio? 
If you can import the file- just run a pseudo translation (under batch tasks) and then save as. 
 
Does this work? 
 
Kr 
 
Steve

Sophie Langenberg · Answer

Hi Steve 
 
The xls file is actually already in the oldest format I can save it in (the 97-2003 format). I could try importing it again, but don’t know whether this would have any effect when it was already in this format when I imported it the first time. 
 
I have also started working on the new files and it seems that the same problem keeps posing itself, even now that I have removed c cleaner from my computer the ‘temp file’ is missing again. (these are the files I only started working on yesterday, after removing c cleaner). I have spoken to a friend of mine who knows more about computers than I do and he suggested re-installing the software. Would this be an option to solve the problem? How could I do this without losing my translations? 
 
Thank you in advance for your answer. 
 
Sophie

Oana Nagy · Answer

Hi Sophie, 
 
In regards to C Cleaner- 
there is absolutely NO reason to have this permanently installed- 
In fact many translators suggest ONLY to install when you need to do a clean (once every couple of weeks maybe?) 
 
If the file(s) has already been deleted, then I doubt this can be recovered without specialist help. 
 
There is never any harm in resetting Studio and/or doing a repair 
 
So first off try resetting Studio- this solves all sorts of unexplained issues 
 gateway.sdl.com/.../communityknowledge 
 
Failing that. you can to a Studio repair 
 gateway.sdl.com/.../communityknowledge 
 
Let me know how this works out for you. 
 
Kr 
 
Steve

Paul · Answer

Hi Sophie Langenberg , 
 
The problem might be related to the version of Studio you are using... you didn't mention this? Although more often, the solution to these problems is resolved like this: 
 
- Open the source file again using the "Translate Single Document" process 
- Save it to create a single file project 
- Try to save target now before you do anything. 
- If it works go onto the next step, but if it doesn't then you need to consider more advanced trouble shooting steps 
- Pretranslate the file using your Translation Memory 
- Save the target file 
 
If none of that helps, and if you are allowed to share the file you can send me the fully translated sdlxliff and the original source file and I'll happily take a look. 
 
Regards 
 
Paul

Lieven Lannoo · Answer

Hi Sophie, 
 
We run into this problem as well once in a while. As far as we understand, it means that Studio cannot find the source file anymore (usually a large PowerPoint or Excel file in our experience). 
 
You can either click 'No'/'Nee' and just continue working without that dependency file (if you don't need to save to target afterwards, but if you're sending a return package), or you can click 'Yes', delete the file name it gives you and browse to and select the original source file. That usually does the trick for us. 
 
Hope this helps, 
Lieven

Oana Nagy · Answer

Hi Sophie, 
 
I have checked my inbox and the last email I have is from you is dated the 29th September where you mentioned you were unable to share the files. 
Are you able to resend the previous emails/attachments please. 
 
Kr 
Steve

Oana Nagy · Answer

Hi Sophie, 
 
I can confirm receipt this time. 
Let me have a look and i will get back to you ASAP. 
 
Kr 
 
Steve

Trados Studio > 1. Trados Studio

dependency file not found