Translation provider threw exception

Dear all,

I use Trados Studio 2015, while analyzing and pre-translating files, Trados gives me this error: "Translation provider threw exception".

This is a full error description.

Any suggestions, please? Many thanks in advance!

Fullscreen sdlerror-20171114-16h49m36s.sdlerror.sdlerror.xml Download

<SDLErrorDetails time="11/14/2017 4:49:41 PM">
  <ErrorMessage>TranslationProviderThrewException</ErrorMessage>
  <Exception>
    <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=12.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source />
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[]]></StackTrace>
    <InnerException>
      <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=12.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
      <HelpLink />
      <Source />
      <HResult>-2146233088</HResult>
      <StackTrace><![CDATA[]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>12.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>12.3.5281.10</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 7 Enterprise N </OperatingSystem>
    <ServicePack>Service Pack 1</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>AD\almira.z</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>PI45184</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>4054512 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

<?xml

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Thread Subject & Description
Translation provider threw exception Dear all, I use Trados Studio 2015, while analyzing and pre-translating files, Trados gives me this error: "Translation provider threw exception". This is a full error description. Any suggestions, please? Many thanks in advance! .code-editor .code-editor-heading{border-top:1px solid #eaeaeb;border-left:1px solid #eaeaeb;border-right:1px solid #eaeaeb;background-color:#fbfbfb;border-radius:3px 3px 0 0;font-size:12.6px;display:flex;justify-content:space-between;align-items:center;overflow:hidden}.code-editor .code-editor-heading .icon{width:32px;height:32px;display:block;overflow:hidden;text-indent:-3000em;background-repeat:no-repeat;background-size:80%;background-position:center}.code-editor .code-editor-heading .fs{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/fullscreen.svg?_=637923381702208350')}.code-editor .code-editor-heading .dl{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/download.svg?_=637923381702118315')}.code-editor .code-editor-heading .filename{padding:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.code-editor .code-editor-heading a{color:#3e414a}.code-editor .code-editor-heading a:hover{color:teal} https://community.rws.com/# https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_20171114_2D00_16h49m36s.sdlerror.sdlerror.xml?_=636462723387522282 https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_20171114_2D00_16h49m36s.sdlerror.sdlerror.xml?_=636462723387522282 <SDLErrorDetails time="11/14/2017 4:49:41 PM"> <ErrorMessage>TranslationProviderThrewException</ErrorMessage> <Exception> <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=12.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type> <HelpLink /> <Source /> <HResult>-2146233088</HResult> <StackTrace><![CDATA[]]></StackTrace> <InnerException> <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=12.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type> <HelpLink /> <Source /> <HResult>-2146233088</HResult> <StackTrace><![CDATA[]]></StackTrace> </InnerException> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>12.0.0.0</ProductVersion> <EntryAssemblyFileVersion>12.3.5281.10</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 7 Enterprise N </OperatingSystem> <ServicePack>Service Pack 1</ServicePack> <OperatingSystemLanguage>1033</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>AD\almira.z</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>PI45184</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>4054512 MB</PhysicalMemory> </Environment> </SDLErrorDetails> jQuery(function(j){ var fullScreenToggle = j('#fragment-1a84591e31034fac832d29ed8584666c1690953087_code-editor-fs'); var codeEditor = j('#fragment-1a84591e31034fac832d29ed8584666c1690953087_code-editor'); fullScreenToggle.on('click', function(){ if (codeEditor.evolutionCodeEditor('fullscreen')) { codeEditor.evolutionCodeEditor('fullscreen', false); } else { codeEditor.evolutionCodeEditor('fullscreen', true); } return false; }); }); <?xml
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0 Paul over 7 years ago

Hi Almira Zainutdinova ,

Can you tell us if this happens if you remove the current TM and create a brand-new one? It might help narrow down where the problem is coming from. Can you also tell us if your translation memory is on your local computer or if it's stored on an external drive, or dropbox, or something like that?

Paul Filkin | RWS Group

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0 Almira Zainutdinova over 7 years ago in reply to Paul

Dear Paul.
it seems it´s related with our generic TM which you kindly repaired a couple of months ago. I used a test empty TM and no error appears.
The TM that you repaired had corrupted units, but something does not go right since Trados does not pre-translate files via it.
It´s a file-based TM save on my local computer.
I tried to do following tasks:
1. Repairing it once again (through a plug-in) but it remains "odd".
2. I created an empty TM and upgraded it with a problematic TM (extracting TUs). A new output memory works nicely but...it has only 74 939 TU while the input problematic memory had about 130 000 TU!
Sincerely, I do not understand where the rest of TUs are...
Thank you,
Almira
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Translation provider threw exception