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Translation provider threw exception

Almira Zainutdinova

Dear all,

I use Trados Studio 2015, while analyzing and pre-translating files, Trados gives me this error: "Translation provider threw exception".

This is a full error description.

Any suggestions, please? Many thanks in advance!

Fullscreen sdlerror-20171114-16h49m36s.sdlerror.sdlerror.xml Download 
<SDLErrorDetails time="11/14/2017 4:49:41 PM">
  <ErrorMessage>TranslationProviderThrewException</ErrorMessage>
  <Exception>
    <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=12.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source />
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[]]></StackTrace>
    <InnerException>
      <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=12.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
      <HelpLink />
      <Source />
      <HResult>-2146233088</HResult>
      <StackTrace><![CDATA[]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>12.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>12.3.5281.10</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 7 Enterprise N </OperatingSystem>
    <ServicePack>Service Pack 1</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>AD\almira.z</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>PI45184</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>4054512 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

<?xml
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  • 0 in reply to Paul
    Dear Paul.
    it seems it´s related with our generic TM which you kindly repaired a couple of months ago. I used a test empty TM and no error appears.
    The TM that you repaired had corrupted units, but something does not go right since Trados does not pre-translate files via it.
    It´s a file-based TM save on my local computer.
    I tried to do following tasks:
    1. Repairing it once again (through a plug-in) but it remains "odd".
    2. I created an empty TM and upgraded it with a problematic TM (extracting TUs). A new output memory works nicely but...it has only 74 939 TU while the input problematic memory had about 130 000 TU!
    Sincerely, I do not understand where the rest of TUs are...
    Thank you,
    Almira