Why does Studio 2017 not update saved segments properly?

Question

When I save a segment to the TM and then perform changes on the segment and save it again, the changes will not be updated properly, and the match I will get does not reflect the changed segment but the initial status of the segment when saved first. 
 This is also true for MultiTerm entries. They just do not update. Even though I delete entries, they will still appear as if nothing ever happened. 
 Also, Studio 2017 SR1 really crashes significantly often as opposed to earlier releases. 
 I observed another strange behaviour: auto-propagated segments do not appear in the TM when you set the cursor into this segment in the editor, i.e. they are not recognized as matches. 
 Would be interesting to know if anyone has made similar experiences.

Paul · Answer

Hi Marlen Maier-Weigert , 
 
It sounds a little as though you have not got your TM set to update? Many apologies for the basic question, but are you sure your TM is set up correctly in your Project Settings and not just in your File -> Options?

Paul · Answer

Hi Marlen Maier-Weigert 
 
I think you need to have your IT, or our support (if you have a contract), look at your environment more closely. I really doubt the results you are describing are a problem inherent with Studio. Perhaps you are running some backup software on a transactional basis that is working every time you confirm a segment and taking so long that Studio is unable to work efficiently with it. Perhaps you are using dropbox or some other webbased solution for your TMs and the connection is taking too long to update? 
 
I'm sure the problem is something like this and you should not wait for us to provide a fix that probably won't be coming. Please can you check thoroughly what the environment is you are working in because based on your descriptions I really don't think this is a problem we can address with Studio.

Alison Field · Answer

Hi Marlen Maier-Weigert 
 As Nora D&iacute;az rightly says, this is not happening to everyone so it would indicate that there is something in your setup/your computer environment that is causing this incorrect behaviour. 
 Have you tried running a Windows Repair on Studio? If not, please do. 
 Take a look here: 
 Repairing your installation of SDL Trados Studio 
 Performing the first suggestion, a Windows Repair, is helpful with any heavy-duty software, especially after a Windows update. It should always be possible to run a Windows Repair. You may need an extra/different click somewhere (at the 'Small icons' step?) to get you via Control Panel to the right screen. It depends on how your UI is set up. You can always find Control panel by typing it into the search box next to the Windows button bottom left of your screen, then follow the instructions on the above link. 
 Regarding the 'reset' suggestion... Before you delete or rename settings files, first save your user profile settings via File > Setup > Manage User profiles > Export... (there is always the slight chance that they are causing the problem but then you can do it all again without importing your profile settings). When you've finished the 'reset' process, you can use the same path to import your profile settings. 
 If these suggestions don't help, try reinstalling. 
 If that does not work, you can then get free help with licensing and installation issues that are preventing you from working, pretty fast: 
 Fill in the form here: 
 installation and licensing help 
 Select 'installation' from the 'Case type' dropdown and give your correct email address so that they can contact you. 
 All the best 
 Alison

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Why does Studio 2017 not update saved segments properly?