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Failed to save project template 'Default' to 'C:\users\Daniel\Documents\Studio 2015\Project Templates\Default.sdltpl'

Daniel Glon

Out of the blue getting this message, and being unable to use Trados. Renaming the Default template or using the sample template didn't help.

Wasted one day of work on this. If any one has a solution, many thanks in advance. However, I can't be the only one with this problem, and I don't think the Trados team is very supportive ...

 
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    Hello  

    can you try deleting, or renaming, the default template here:

    c:\Users\[USERNAME]\Documents\Studio 2015\Project Templates\Default.sdltpl

    Then restart Studio and try again.  This will recreate the default but with all default settings, so if you had TMs and Termbases and other settings like verification for example in there they will be lost.  So if you prefer just rename it for now...  add this to the end of the template name instead of deleting it:

    Default.sdltpl_orig

    Then if the problem still occurs you can restore this while we try something else.

    Regards

    Paul

     

    Paul Filkin | RWS Group

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  • 0 in reply to Paul
    Thanks Paul, I had seen this option and tried it, but got the same result as the person to whom it had already been suggested. Didn't work.
  • 0 in reply to Daniel Glon
    Did you also try the other solution in here?

    community.sdl.com/.../6022

    The one about reinstalling Microsoft Visual C++ 2010?

    If this isn't helping then I suggest you contact the support team. For licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link:

    gateway.sdl.com/liveagentlicensing

    You have two options:

    1. Submit a case using a webform
    2. Use live chat to get a licence reset

    You want to use the first option and make sure that you refer to this thread so the teams can see what you have tried already.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul
    Paul, I have tried renaming/deleting/moving the Default.sdltpl file.
    I have tried replacing it with a sample default.sdtpl file.
    I have tried (twice) uninstalling the application. Once I installed the original version, once version SR3. I even changed the name of the Studio 2015 folder and of the Default.sdltpl file, and then the program would not even start and I got this message: "Service 'Sdl.TranslationStudio.Api.ProjectManagement.IProjectManagementService' cold not be started"
    The new installation didn't create a new Studio 2015 folder.
  • 0 in reply to Daniel Glon
    Hello ,

    I suggest you log a case and ask a support engineer to do this for you. For licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link:

    gateway.sdl.com/liveagentlicensing

    You have two options:

    1. Submit a case using a webform
    2. Use live chat to get a licence reset

    You want to use the first option and make sure that you refer to this thread so the teams can see what you have tried already.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub