Persistent error message

Question

Hi, has anyone come across the error message 'could not load file or assembly 'ICUWrapper.dll' or one of its dependencies. The specified module could not be found.'? This message comes up every time I try to open a file in Studio 2017. Any ideas on how to deal with this would be greatly appreciated. Many thanks. Henry

Lydia Simplicio · Answer

Hello Henry Griffiths 
 
 Maybe the following article from one of our evangelists Romulus Crisan (former member) will help with solution 
 https://romuluscrisan.com/how-to-upgrade-your-plugin-to-trados-studio-2017/ 
 
 Could you let me know if this worked or whether we need to look a little deeper. 
 
 Kr

Paul · Answer

Hi Henry Griffiths , 
 
Have you ever been able to open a file in Studio 2017? If not I wonder if you tried to bring in an old project template perhaps from a previous version? 
 
If that's not the case then when you get unusual error messages the best approach is normally to try a reset first, so give that a go. Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0 
 
So the path would become this: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old 
 
If you can't find this folder then you need to unhide your hidden files/folders: 
 
 www.howtogeek.com/.../ 
Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0 
 
So the path would become this: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old 
 
If you can't find this folder then you need to unhide your hidden files/folders: 
 
 www.howtogeek.com/.../ 
 
See if that helps. 
 
Regards 
 
Paul

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Persistent error message