Quick Add New Term not working and no error is shown

 I am using SDL Studio 2017 with Win 7.

Both Studio and MultiTerm are up to date. 

My project has a local TM and a local TB, I can see some terms in the Termbase Viewer that I added in 2017. 

But now when I try to add a new term to the Termbase, either using the classic Add New Term or Quick Add New, the term is not displayed nor added. I do not get any error, either.

What can I do to fix it?

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  • I have tried to create a new TB from scratch, since the old one had only a few terms.

     

    I start adding terms and it works just fine. Then I hit Add New Term and want to edit the added term to put it in lower case: as soon as I start editing the source and move the cursor to the target term, A popup says that it already exist an entry for this term: Duplicate or Merge? 

    If I hit Merge, the Termbase Viewer turns white with no other option possible.

    If I hit Duplicate all seems to go well, but in the end the term is not shown in the Viewer (however, it is recognized in the segment)

     

    I need to have this feature working as I have to do a terminology check.

  • Hello ,

    Paola please confirm if you download the Multiterm Desktop 2017.

    I suggest you also to try to do a reset of Studio using the steps in the link below:
    gateway.sdl.com/CommunityKnowledge

    Wish you a great day.

    Best regards,
    Ana-Maria Matefi

    Ana-Maria Matefi | RWS Group

    _____
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • Hi Ana-María,

     

    I have MultiTerm 2017 and it is up to date. I did the reset following the KB article you linked, but the issue persists.

    I have now tried to create the TermBase in MultiTerm, added a few terms. Then I load it in the Studio project and the TB 'plugin' does not work. As you can see from this video, it does not hold the selection of terms, I cannot see them nor edit them.

     

  • ,

    Please advice what layout are you using - Default or Flag Layout --> so depending on which one you use, I suggest to switch to the other one.

    Please disable your LookAhead: gateway.sdl.com/.../communityknowledge

    And make sure that you have only one termbase attached to the project.

    Best regards,
    Ana-Maria Matefi

    Ana-Maria Matefi | RWS Group

    _____
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub