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予期されないシャットダウンとエラー Unexpected shutdown then error message.

Keenan Cooper

Hello,

I've attached the error data and image (Japanese only, sorry) of the error. Was just in editor view when this happened. Since it reads like this a memory-related error (記憶域), I was surprised to hear that my two other coworkers who use high-spec computers also experienced this error. Why does this happen?  ご対応をお願いします。

Fullscreen sdlerror-201827-14h55m1s.sdlerror.xml Download 
<SDLErrorDetails time="2018/02/07 14:55:25">
  <ErrorMessage>このコマンドを実行するのに十分な記憶域がありません。 (HRESULT からの例外:0x80070008)</ErrorMessage>
  <Exception>
    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ErrorCode>-2147024888</ErrorCode>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2147024888</HResult>
    <StackTrace><![CDATA[   場所 System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   場所 System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode, IntPtr errorInfo)
   場所 MS.Internal.Text.TextInterface.Native.Util.ConvertHresultToException(Int32 hr)
   場所 MS.Internal.Text.TextInterface.FontFace.GetDisplayGlyphMetrics(UInt16* pGlyphIndices, UInt32 glyphCount, GlyphMetrics* pGlyphMetrics, Single emSize, Boolean useDisplayNatural, Boolean isSideways, Single pixelsPerDip)
   場所 System.Windows.Media.GlyphTypeface.GlyphMetrics(UInt16* pGlyphIndices, Int32 characterCount, GlyphMetrics* pGlyphMetrics, Double emSize, TextFormattingMode textFormattingMode, Boolean isSideways)
   場所 System.Windows.Media.GlyphTypeface.GetGlyphMetricsAndIndicesOptimized(UInt32* pCodepoints, Int32 characterCount, Double emSize, UInt16[] glyphIndices, GlyphMetrics[] glyphMetrics, TextFormattingMode textFormattingMode, Boolean isSideways)
   場所 System.Windows.Media.GlyphTypeface.GetGlyphMetricsOptimized(CharacterBufferRange characters, Double emSize, UInt16[] glyphIndices, GlyphMetrics[] glyphMetrics, TextFormattingMode textFormattingMode, Boolean isSideways)
   場所 System.Windows.Media.Typeface.CheckFastPathNominalGlyphs(CharacterBufferRange charBufferRange, Double emSize, Double scalingFactor, Double widthMax, Boolean keepAWord, Boolean numberSubstitution, CultureInfo cultureInfo, TextFormattingMode textFormattingMode, Boolean isSideways, Boolean breakOnTabs, Int32& stringLengthFit)
   場所 MS.Internal.TextFormatting.SimpleRun.CreateSimpleTextRun(CharacterBufferRange charBufferRange, TextRun textRun, TextFormatterImp formatter, Int32 widthLeft, Boolean emergencyWrap, Boolean breakOnTabs)
   場所 MS.Internal.TextFormatting.SimpleRun.Create(FormatSettings settings, CharacterBufferRange charString, TextRun textRun, Int32 cp, Int32 cpFirst, Int32 runLength, Int32 widthLeft, Int32 idealRunOffsetUnRounded)
   場所 MS.Internal.TextFormatting.SimpleTextLine.Create(FormatSettings settings, Int32 cpFirst, Int32 paragraphWidth)
   場所 MS.Internal.TextFormatting.TextFormatterImp.FormatLineInternal(TextSource textSource, Int32 firstCharIndex, Int32 lineLength, Double paragraphWidth, TextParagraphProperties paragraphProperties, TextLineBreak previousLineBreak, TextRunCache textRunCache)
   場所 MS.Internal.TextFormatting.TextFormatterImp.FormatLine(TextSource textSource, Int32 firstCharIndex, Double paragraphWidth, TextParagraphProperties paragraphProperties, TextLineBreak previousLineBreak, TextRunCache textRunCache)
   場所 MS.Internal.Text.Line.Format(Int32 dcp, Double width, TextParagraphProperties lineProperties, TextLineBreak textLineBreak, TextRunCache textRunCache, Boolean showParagraphEllipsis)
   場所 System.Windows.Controls.TextBlock.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.StackPanel.StackMeasureHelper(IStackMeasure measureElement, IStackMeasureScrollData scrollData, Size constraint)
   場所 System.Windows.Controls.StackPanel.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   場所 System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   場所 System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   場所 System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.Border.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.Border.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.Control.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.VirtualizingStackPanel.MeasureChild(IItemContainerGenerator& generator, IContainItemStorage& itemStorageProvider, IContainItemStorage& parentItemStorageProvider, Object& parentItem, Boolean& hasUniformOrAverageContainerSizeBeenSet, Double& computedUniformOrAverageContainerSize, Boolean& computedAreContainersUniformlySized, IList& items, Object& item, IList& children, Int32& childIndex, Boolean& visualOrderChanged, Boolean& isHorizontal, Size& childConstraint, Rect& viewport, VirtualizationCacheLength& cacheSize, VirtualizationCacheLengthUnit& cacheUnit, Boolean& foundFirstItemInViewport, Double& firstItemInViewportOffset, Size& stackPixelSize, Size& stackPixelSizeInViewport, Size& stackPixelSizeInCacheBeforeViewport, Size& stackPixelSizeInCacheAfterViewport, Size& stackLogicalSize, Size& stackLogicalSizeInViewport, Size& stackLogicalSizeInCacheBeforeViewport, Size& stackLogicalSizeInCacheAfterViewport, Boolean& mustDisableVirtualization, Boolean isBeforeFirstItem, Boolean isAfterFirstItem, Boolean isAfterLastItem, Boolean skipActualMeasure, Boolean skipGeneration, Boolean& hasBringIntoViewContainerBeenMeasured, Boolean& hasVirtualizingChildren)
   場所 System.Windows.Controls.VirtualizingStackPanel.MeasureOverrideImpl(Size constraint, Nullable`1& lastPageSafeOffset, List`1& previouslyMeasuredOffsets, Boolean remeasure)
   場所 System.Windows.Controls.VirtualizingStackPanel.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   場所 System.Windows.Controls.ItemsPresenter.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   場所 System.Windows.Controls.ScrollContentPresenter.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.DockPanel.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   場所 System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   場所 System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV)
   場所 System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.ScrollViewer.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 Microsoft.Windows.Themes.ListBoxChrome.MeasureOverride(Size availableSize)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.Control.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   場所 System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   場所 System.Windows.UIElement.Measure(Size availableSize)
   場所 System.Windows.ContextLayoutManager.UpdateLayout()
   場所 System.Windows.ContextLayoutManager.UpdateLayoutCallback(Object arg)
   場所 System.Windows.Media.MediaContext.InvokeOnRenderCallback.DoWork()
   場所 System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   場所 System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   場所 System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   場所 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   場所 MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   場所 System.Windows.Threading.DispatcherOperation.InvokeImpl()
   場所 System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   場所 System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   場所 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   場所 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   場所 System.Windows.Threading.DispatcherOperation.Invoke()
   場所 System.Windows.Threading.Dispatcher.ProcessQueue()
   場所 System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   場所 MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   場所 MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   場所 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   場所 MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   場所 System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   場所 MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   場所 System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   場所 System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   場所 System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   場所 System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   場所 Sdl.Desktop.Platform.Implementation.Studio.Run()
   場所 Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>14.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>14.1.6413.8</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 7 Professional </OperatingSystem>
    <ServicePack>Service Pack 1</ServicePack>
    <OperatingSystemLanguage>1041</OperatingSystemLanguage>
    <CodePage>932</CodePage>
    <LoggedOnUser>SANYODENKI\Cooper-Keenan</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.34209</DotNetFrameWork>
    <ComputerName>HW0080ACC</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>3394616 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
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  • 0 in reply to Lydia Simplicio

    Hi Steven,

    I've recently gotten a new computer and I just checked its specs and it's "Windows 10 Creators Update: 460798 [NET Framework 4.7]". This should be sufficient, correct?

    Since it you seem to be familiar with this sort of thing, let me ask a follow-up question. A coworker of mine was getting an error that prevented her from starting a project. It's sort of an emergency. I wrote about it here, but haven't gotten any help yet. I figured out the English for the error and researched and it led me to this post which states eventually in this link that there was an update problem that could be solved by updating the version of NET framework. I'm pretty sure her computer uses windows 7 and framework 4.0. To what degree of confidence would you say that her problem could be solved by upgrading? I'd have to get special permission first before downloading/upgrading software. She had copies of Studio 14, and 15 which were cleanly uninstalled. Studio 2017 was refreshed by renaming the cache folders, and then the installation was repaired. No dice. Please help.
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