Track changes suddenly not working with auto-propagation

Question

Does that make any sense? I'm reviewing documents and started by looking at inconsistencies so I've run verification. I need the record of the changes to be kept so the translator can make changes to the finished document. 
 But if I approve the first occurrence of a repeat, it does auto propagate the data but leaves no record that a change occurred. See below. The crossed out uppercase G is gone now so the translator won't know that a change happened here and can't make the necessary corrections to the final document. I swear this has never happened before. Even auto-propagated changes are recorded if "track changes" is on. "Final mode" is off. I just did the same thing while opening for translation. Still won't show changes. The original files are Excel files generated from xliffs. I used bilingual excel so I could open multiple files at once soasto maintain as consistency between them. Can anyone explain this, please? 
 
 Before approving: 
 
 After approving: 
 
 I need the record of the change to say visible. Toggling track changes off/on or restarting makes no difference. 
 Just tried a different project where it's working properly. 
 Before approving: 
 
 After approving. Autopropagated and changes recorded.

Paul Filkin · Answer

Hi Keenan Cooper 
 
I did reply to your emails when you sent them but didn't hear back from you yet. I am genuinely confused with all the information you sent and offerred to look at this with you so you can walk me through the process. Perhaps you didn't get the response?

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Track changes suddenly not working with auto-propagation