I get the above two error messages when opening the first file in a translation package I have recently received. I also get another message saying "Could not connect to the '[termbase name' termbase, so you cannot use it for term recognition.
How do I solve this?
I run SDL Studio Freelance 2017 on Windows 10. Both Studio and the OS are fully up to date.
Thank you in advance!
Luca
Lydia Simplicio | RWS Group
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<SDLErrorDetails time="06/08/2018 18:10:33">
<ErrorMessage>General error occurred</ErrorMessage>
<Exception>
<Type>Sdl.Terminology.TerminologyProvider.Core.Exceptions.ConnectionException, Sdl.Terminology.TerminologyProvider.Core, Version=12.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source>Sdl.ProjectApi.Implementation</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ at Sdl.ProjectApi.Implementation.TermbaseApi.ProjectTermbaseProvider.GetProviderTermbase(IProjectTermbase projectTermbase)
at Sdl.ProjectApi.Implementation.TermbaseApi.ProjectTermbaseProvider.GetTermbase(IProjectTermbase projectTermbase)
at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.GetCurrentTerminologyProvider()
at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.ActiveDocumentChanged(IDocument document)
at Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document)
at Sdl.TranslationStudio.Editor.EditorService.set_ActiveDocument(IDocument value)
at Sdl.TranslationStudio.Editor.EditorView.OnActiveViewPartChanged(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.AbstractViewWithParts.Control_ActiveViewPartChanged(IViewWithParts view, IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.OnActiveViewPartChanged(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.InternalActivateViewPart(IViewPartReference viewPartToActivate)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl._tabControl_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e)
at Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.set_SelectedTab(UltraTab value)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPartTab(IViewPartReference viewPartReference, DockingViewPartLayoutInfo layoutInfo)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPart(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.NotifyViewPartAdded(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.AbstractViewWithParts.AddViewPart(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.AbstractDockingView.AddViewPart(IViewPartReference viewPartReference)
at Sdl.TranslationStudio.Editor.EditorView.AddDocumentViewPart(IViewPartReference documentViewPartReference)
at Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart)
at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace>
<InnerException>
<Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<ErrorCode>-2147220958</ErrorCode>
<HelpLink />
<Source>MtTermbase</Source>
<HResult>-2147220958</HResult>
<StackTrace><![CDATA[ at Sdl.MultiTerm.Server.Interop.MtTermbaseClass.Name(String Cookie)
at Sdl.MultiTerm.Core.Connectors.LegacyInlineConnector.TermbaseName(String cookie)
at Sdl.MultiTerm.Client.TerminologyProvider.TerminologyPrioviders.FileBasedMultiTermTerminologyProvider.Initialize(TermbaseSettings settings)
at Sdl.MultiTerm.Client.TerminologyProvider.TerminologyPrioviders.FileBasedMultiTermTerminologyProvider.Connect(TerminologyProviderCredential credential, TermbaseSettings settings)]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>14.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>14.1.10012.29730</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>2057</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>LAPTOP-0ECV6173\Luca</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>LAPTOP-0ECV6173</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8271076 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
Hi Steven, I am attaching the error log - hopefully you can see it. The TM is local and yes, I have received an .sdlppx file from my agency.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub