I've installed Studio 2019 recently on a new machine and with existing projects everything works fine.
Today I tried to create a new project. When hitting Ctrl+N I got the error message: an error occured whilst determining the file version. The usual wizard didn't open.
Any ideas what why this is happening and how to solve it?
Lydia Simplicio | RWS Group
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Hi Steve,
Thanks for getting back to me. No, restarting didn't help. It is a new computer.
I've now created the project on my old machine using Studio 2015 and opened the file folder in Studio 2019. That worked. However, it is obviously not a solution.
Here is a screenshot error message creating new project.docx
Paul Filkin | RWS Group
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Unknown said:This could happen if you tried to use the same template from an older version for example which is a bad idea...
From user perspective it's not "a bad idea" at all... it's actually a logical and natural step - template is still a template, so from user perspective it's a "wash and go" no-brainer ;-)
The fact that Studio is not able to cope with that and do any needed internal template conversions (and offer saving the template in a new format afterwards) is another story and does not make the no-brainer step "a bad idea" ;-)
Paul Filkin | RWS Group
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