How to change the 5 initial languages in Studio 2019 without uninstalling it?

Question

Hi, 
 I need to change the initial 5 languages of Studio 2019. Is there any way to do it without uninstalling Studio? 
 I tried repairing Studio but it always starts as usual, without asking for the languages. 
 Kind regards 
 Sandor

Alison Field · Answer

Hi Christian Schmidt 
 As indicated in my first post in this thread, running a Windows Repair of SDL Trados Studio should be enough to reset Studio so that next time you open Studio you will be prompted to add 5 languages again. 
 If that doesn't work (which until now has been rare) then reinstalling Studio normally resets Studio so that you have to add 5 languages again. 
 All the best, 
 Alison

Lydia Simplicio · Answer

Hi Alison Field - 
 No not at all. The more the merrier. 
 I do find it amusing we post quite often at the very same time. 
 In regards to editing the registry- This is something I would only suggest to very experienced Windows users as the consequences of getting something wrong- could be catastrophic!

Alison Field · Answer

Hi Sandra Grossman 
 I was about to reply to a question from you on this thread and the question disappeared. Maybe you found the answer you needed. In case not, the answer to your question is yes. 
 You can contact Installation Help if you're having trouble with installing your 5 languages. Here's where: 
 Installation support 
 Fill out the form, explain your problem, tick 'Installation' at the Case Type dropdown and give them an accurate email address to contact you on and they can access your computer to change that setting for you. 
 All the best, 
 Ali

Lydia Simplicio · Answer

Hello Alison Field Mats Linder , 
 This is an interesting question. 
 I'm just in the process of updating my 'freelance' machine to test what happens once the registry has been changed this way. 
 I will install various plugins and see then what happens once I make the changes and then get back to you.

Lydia Simplicio · Answer

Hello Alison Field Mats Linder , 
 I have now completed testing and can advise the apps (that I have tested) haven't been adversely affected at all with the changes. 
 The apps run exactly the same as before. 
 After you have renamed the entry- you will now see two entries (in my case three because of testing) 
 eg...LDSRClient15/ Client15_old/ Client_old2

Its not possible to rename the LDSRClient15_old, as another entry (LDSRClient15) has been created upon restarting Studio. 
 It is however possible to delete the old entries (old and old2) without negatively impacting Studio (or the installed apps) 
 
 As this is a topic that comes up fairly regularly- I will add a Wiki article (with the does and dont's) and (cant say this often enough) a clear warning about editing the registry.

Ioannis Tsoucas · Answer

I just had the same problem, because I forgot one language. I deactivated the Trados 2019 from Help>Product Activation. So it turned to the 30 days trial version. I uploaded the file to be translated and by chance I did not even needed to chose the target language, because it has been indicated automatically. I say by chance, because I did not chose it manually. Otherwise I had choosen the target language manually.

Lydia Simplicio · Answer

Hello Ioannis Tsoucas , 
 If you have never previously has a trial version of Studiio 2019, by deactivating the Freelance license, you have revereted to the full professional trial version, that has no language limitations. This is why you are able to choose ANY language you want during the remaining trial version. 
 If you have installed the wrong languages (freelance version) you will need to remove Studio from your system and reinstall- selected FIVE languages.

Alison Field · Answer

Hi Ioannis Tsoucas , 
 I hope you don't mind me butting in, ... 
 To summarise and consolidate suggestions made earlier in this thread... 
 If reinstalling or resetting Studio Freelance doesn't give you the opportunity to reset your 5 languages, it is possible to reset the entry in the computer Registry to do this. You can either do it yourself, or contact installation help to ask them to do it... 
 If you feel confident about editing the registry, here are instructions. Follow them precisely because editing the registry is a risky business... 
 Editing the registry key to remove 5 languages from Studio Freelance version 
 Close all SDL products. 
 In your 'Type here to search' window at bottom left of your screen, type 'regedit'. 
 Open the Registry Editor. 
 First, via File>Export, save a backup copy of the registry. This takes seconds. 
 Then, either search manually: 
 The actual address is HKEY_CURRENT_USER\Software\Microsoft\LDSRClient5 
 Or click on 'Edit > Find' or use Ctrl+F 
 
 In the box that appears, type 'LDSRClient15' for Studio 2019 then hit 'Find' (it would be 'LDSRClient5' for Studio 2017 -1,2,3or4 for earlier versions) 
 The search will take a while as the registry is very long and very complex: 
 
 When the registry key appears, right-click on it and select 'rename'. 
 Add 'old' to the end of the LDSRClient5 name. 
 Close the registry. 
 Open Studio and you should find that it prompts you to add your 5 languages again. Note that you don't need to add more than one variant of any language as all other variants of that language will work once it has been added. 
 Only do this if you feel confident enough to change your PC registry. If not, contact installation support here: 
 Installation support 
 Fill out the form, explain your problem, quote this post, and give them an accurate email address to contact you on and they can access your computer to change that setting for you. 
 All the best, 
 Alison 
 PS: Ioannis Tsoucas The installation files are the same for both Studio Freelance and Studio Professional, it's the license that you pay for which defines which version is run on your system. If you are running a trial version, it will work as Professional until you buy whichever license you decide suits you.

Lydia Simplicio · Answer

Hello Ioannis Tsoucas , 
 SDL offer 2 distinct version of Studio- Freelance and Professional with quite clear price differentials based on the varying levels of functionality. For the vast majority of (Freelance) users, five languagues have proven in the past to be more than sufficient. 
 Of course if you are having issues with changing the languages, then you are ebntitled to free licensing and installtion support- 
 https://oos.sdl.com/asp/products/ssl/account/mysupport.aspx 
 Our support team will then take a look at what is the issue and help resolve this.

Alison Field · Answer

Hi 
 Oops, sorry I typed over the top of you... 
 Ali

Alison Field · Answer

Hi Sandor Juhasz 
 Running a Windows Repair of Studio 2019 should create a clean version that prompts you to enter your 5 languages again. Maybe rebooting your system before opening Studio again might help. 
 If that doesn't work then reinstalling is the answer. There is no other way I'm afraid. 
 All the best, 
 Alison

Alison Field · Answer

Hi Sandor Juhasz 
 Have you by any chance upgraded from Studio Freelance to Studio Professional? 
 If so, you don't need to choose 5 languages as you can use as many languages as you wish. 
 All the best, 
 Alison

Alison Field · Answer

Hi Sandor Juhasz 
 Another scenario that would not require the 5 languages prompt is if you have Studio installed as a Trial version. 
 The Trial version always installs as the Professional version, until the trial period runs out or you activate a Freelance or Freelance Plus license. 
 When working with the Trial/Professional version, you can change the Source and/or Target languages on the first page of the Project Creation Wizard. Click on the dropdown next to the language that appears on the right-hand section of the window. 
 Does this help? 
 If you're unable to resolve this and you do only have the Freelance version then you need installation help. 
 You can get free help very quickly here: 
 SDL Installation Help 
 Fill out the form, remembering to select 'Installation' at the 'Case Type' dropdown menu AND to give your email address accurately so that they can contact you to resolve the issue. 
 All the best, 
 Alison

Paul · Answer

Hi Sandor Juhasz 
 
What languages are available to you in Studio once it restarts? That would be the first thing to check. If it's the same five you had before then we know you still have the FL version at least. 
 
So the next step would be to try this: 
 
1. Return your licence 
2. Uninstall through the Control Panel (don't use Revo) 
3. Delete these folders if they still exist: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\ 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0\ 
c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\15\ 
c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\15.0.0.0\ 
c:\ProgramData\SDL\SDL Trados Studio\15\ 
c:\ProgramData\SDL\SDL Trados Studio\Studio15\ 
c:\Program Files (x86)\SDL\SDL Trados Studio\Studio15\ 
 
Now reinstall Studio 2019 SR1.

Paul · Answer

Hi Sandor Juhasz 
 
I think you should log a support case and have the support team look at this problem for you. This can be achieved really quickly using this link: 
 
 gateway.sdl.com/liveagentlicensing 
 
You have two options: 
 
1. Submit a case using a webform 
2. Use live chat to get a licence reset 
 
You want to use the first option and make sure that you refer to this thread so the teams can see what you have tried already. 
 
Regards 
 
Paul

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How to change the 5 initial languages in Studio 2019 without uninstalling it?

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