My Trados 2014 is not using the TM with the error "This translation memory will not be used for the following language pairs"

I am using Trados Studio 2014 and trying to add translation memories. I try to add a TM to the list and I get the error in a popup box when I add it, "This translation memory will not be used for the following language pairs" and though it looks like it adds the memory it doesn't. Anything in concordance is only showing up in what I have translated.

I have seen a fix from google that suggests I should click a checkbox "Use different translation providers for this language pair", but I don't appear to have this option as you can see below in the screenshot.

Any help is appreciated.

Screenshot of Trados Studio 2014 Project Settings window showing an error message 'This translation memory will not be used for the following language pairs' with a list of language pairs below. The 'Use different translation providers for this language pair' checkbox is not visible.

Chiela



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[edited by: Trados AI at 4:03 PM (GMT 0) on 28 Feb 2024]
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  • Thanks Paul for the quick response. I put this as a follow up to another post elsewhere, but I am getting packages from my customers with in-built TMs which are behaving in a way that I don't recognise.

    What is concerning me is that options are now appearing on multiple lines and the TM doesn't appear to be updating. Am I doing something wrong to import this into the project?

    I just want to be able to use the memory, have my translation being saved into it, and am worried that I am wasting my time translating this large document if the TM is not being updated.

     

    Trados Studio Project Settings window showing a warning message that the translation provider 'TM' could not be opened and has been disabled.

    Can you help me unpick the options I am seeing above? I don't know why some of the options are greyed out. Do I need to go back to the supplier? Am I unpackaging this in the wrong way? What do I need to do to make it work?

     

    Thanks

    Chiela

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    Generated Image Alt-Text
    [edited by: Trados AI at 4:03 PM (GMT 0) on 28 Feb 2024]


  • As I mentioned, these are Project TMs and they have been provided to you by the project manager. All you need to do is add yourr own TM to this project, make sure the update TM box is checked, and then all the work you do will be updated into your own TM.

    Updating the Project TMs is unnecssary and irrelevant anyway since they are not returned to the Project Manager in the return package. Only the bilingual files (sdlxliff) are sent back in the return package.

    Paul Filkin | RWS Group

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  • Thank you Paul, very big help and I understand this better now. I can see that the memories are not being updated in the client TM, but if I add my own, then it should start to be added in there, so I would not lose it.

    I will test what you have suggested this afternoon and let you know if I have a further problem

    Thanks again for the help you have given, this support has been so helpful.
    Kind regards
    Chiela