URGENT HELP NEEDED! The .docx saved from a long SDLXLIFF in Studio won't open in Microsoft Word. How can we solve this?

Hello,

We have just finished translating a long Word document (>2 000 segments) in Studio 2019 SR1 version 15.1.2.4878.

When we saved the long SDLXLIFF file (over 2 000 segments) using the "save the target as" (Shift+F12) as

a WORD (.docx) document, it looked as though Studio got through the process quickly,... too quickly, in fact.

When we double-clicked the resulting the translation, the DOCX file from the Target language, an Error Message popped up.

See the following screen capture:

Error message in Microsoft Office Word stating 'The file A_20190219_EN_v2.docx cannot be opened because there are problems with the contents.' with a Details button for more information.

In a nutshell, not only will MS WORD simply not open the file, but

it is not clear to us what went wrong and how we can fix the problem.

Despite not knowing what to do exactly, we went back to Studio, in the EDITOR view,

and combed through the 2 000 + source and target segments: we found a couple of empty target segments.

We fixed those and thought we had identified the problem. For a 2nd time we saved the SDLXLIFF as a WORD doc,

but again upon attempting to open the resulting 'DOCX file, the very same error message popped up.

We really need to fix this because we have to deliver the translation very soon.

Can somebody help please.

Thanks in advance,

Christian



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[edited by: Trados AI at 4:26 PM (GMT 0) on 28 Feb 2024]
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