Every time I try to insert a cross reference, this message pops up: “Unable to insert hyperlink. May not be a valid format”.
Illustration:

This message appears no matter what type of cross reference you may want to insert (term, entry no., or website).
The only layout you can use to insert cross references is Default Layout. I’ve also tried with another layout originally designed by SDL (Full Layout), and it doesn’t work either.
Any solutions, please?
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[edited by: Trados AI at 5:29 PM (GMT 0) on 28 Feb 2024]

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