Hello,

I've been working with SDL Trados 2017 (SR1) for two years now without problems - until last week. Since then, more precisely since the last update of Windows 10 (support.microsoft.com/.../oct-15-2019-kb4520405-cumulative-update-for-net-framework), I've been unable to run the application. It doesn't event start, it crashes immediately. Removing the upgrade (i.e. downgrading the system) doesn't help. See the event evidence below (English version for each description entered as a //comment).

Any help will be greatly appreciated, as I'm practically paralyzed now.

Thanks!

Jonáš.

P.S. I've also experienced a problem during insertion of this post - I cannot add a single tag, the page itself immediately crashes.

1)

Aplikace: SDLTradosStudio.exe //Application
Verze Framework: v4.0.30319 //Framework version
Popis: Proces byl ukončen z důvodu neošetřené výjimky. //Description: The process was terminated due to an unhandled exception
Informace o výjimce: System.ArgumentException // Exception information
na System.Drawing.Font.CreateNativeFont() // on
na System.Drawing.Font.Initialize(System.Drawing.FontFamily, Single, System.Drawing.FontStyle, System.Drawing.GraphicsUnit, Byte, Boolean)
na System.Drawing.Font.Initialize(System.String, Single, System.Drawing.FontStyle, System.Drawing.GraphicsUnit, Byte, Boolean)
na System.Drawing.Font..ctor(System.String, Single)
na Sdl.TranslationStudio.Application.Launcher.SplashScreen_Load(System.Object, System.EventArgs)
na Sdl.Desktop.Platform.Implementation.SplashScreen.OnLoad()
na Sdl.Desktop.Platform.Implementation.SplashScreen.ShowSplashScreenWorker()
na System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
na System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
na System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
na System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
na System.Threading.ThreadHelper.ThreadStart()

2)

Název chybující aplikace: SDLTradosStudio.exe, verze: 14.1.10015.44945, časové razítko: 0x5c12c09b //Faulting application name, version, timestamp
Název chybujícího modulu: KERNELBASE.dll, verze: 10.0.17763.802, časové razítko: 0x936e7d37 //Faulting module name, version, timestamp
Kód výjimky: 0xe0434352 //Exception code
Posun chyby: 0x00121932 //Fault offset
ID chybujícího procesu: 0x4ac //Faulting process id
Čas spuštění chybující aplikace: 0x01d5986edc228e8e //Faulting application start time
Cesta k chybující aplikaci: C:\Program Files (x86)\SDL\SDL Trados Studio\Studio5\SDLTradosStudio.exe //Faulting application path
Cesta k chybujícímu modulu: C:\WINDOWS\System32\KERNELBASE.dll //Faulting module path
ID zprávy: 136bcdd8-71a8-4ddc-b2cf-a1c57681b910 //Report Id
Úplný název chybujícího balíčku: //Faulting package full name
ID aplikace související s chybujícím balíčkem: //Faulting package-relative application ID