Cristiana Bottamedi

It looks as though you don't have the settings file that was used to create the sdlxliff.  Without that it is not possible for you to save the target file.  If you received this in a package, or just the SDLXLIFF, then simply send the return package, or the translated SDLXLIFF, back to your customer and they will be able to save the target.

Is this error related to the one I posted? I've also tried to delete and open the file again but it didn't work, it appears when I try to save the file.

Cristiana Bottamedi

Possibly... but this one may be related to you attempting to save the target in a merged file that contains at least one filetype you don't have the settings for.

Cristiana Bottamedi

Possibly... but this one may be related to you attempting to save the target in a merged file that contains at least one filetype you don't have the settings for.

Well, I proceed as usual: I just click Crtl+S. Would you have any suggestion on how to manage it? 

Cristiana Bottamedi

So you are trying to save the SDLXLIFF files, not the target files.  This is a different problem.  Can you share the error stack?

Then use the Insert menu in the forum to add the file:

Yes I'm trying to save the SDLXLIFF files, here is the file!

<SDLErrorDetails time="30/12/2019 18:34:38">
  <ErrorMessage>Accesso al percorso 'C:\Users\Cristiana Bottamedi\AppData\Local\Temp\Temp1_it-IT.zip\xml_module1_666979.sdlxliff' negato.</ErrorMessage>
  <Exception>
    <Type>System.UnauthorizedAccessException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2147024891</HResult>
    <StackTrace><![CDATA[   in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   in System.IO.File.InternalDelete(String path, Boolean checkHost)
   in System.IO.File.Delete(String path)
   in Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileWriter.Complete()
   in Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Complete()
   in Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Complete()
   in Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Complete()
   in Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   in Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   in Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.SaveBilingualImpl(String[] bilingualFilePaths, Boolean copy, IJobExecutionContext context, Boolean isAutoSaved)
   in Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Save(IJobExecutionContext context)
   in Sdl.TranslationStudio.Api.Editor.SaveJobRequest.Execute(IJobExecutionContext context)
   in Sdl.Desktop.Platform.Implementation.Services.Job.<_worker_DoWork>b__47_0()
   in Sdl.Desktop.Logger.Log.Resources(Object message, Action action)
   in Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   in System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   in System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>15.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>15.2.5.2145</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1040</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>LAPTOP-4KCD4VSI\Cristiana Bottamedi</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>LAPTOP-4KCD4VSI</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>3986420 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Cristiana Bottamedi

Try this:

1. Close Studio
2. Rename folder 15.0.0.0 in C:\Users\[Username]\AppData\Roaming\SDL\SDL Trados Studio

Then restart Studio and see if this helps.  If it doesn't then the problem might be related to your security software that could have corrupted the temp files Studio is using when working.  You could try this (after checking you don't have any security software "cleaning up" your temp folders and ignoring the fact Studio is working on them... antivirus software, or disk cleaning/enhancing software for example):

1. Recreate your project with a new name (don't remove/delete the old one)
2. Copy the SDLXLIFF files from the target language folder of your original project
3. Paste them into the target language folder of your new project
4. Open the new project and see if this works as expected

I renamed the folder but as soon as I opened a file the folder appeared again in addition to the renamed old one. I recreated the project with a new name, opened one of the files, tried to save it and the error didn't occur! 
Thanks a lot for your help, really!

Cristiana Bottamedi

Cristiana Bottamedi said:

I renamed the folder but as soon as I opened a file the folder appeared again in addition to the renamed old one.

Yes... that is what was intended.  A fresh start on the settings in these files.

Cristiana Bottamedi said:

I recreated the project with a new name, opened one of the files, tried to save it and the error didn't occur! 

That's great... but be wary of the security software comments.  If the problem is related to this then it may occur again.  It's worth checking what software you have running on your machine and make sure you whitelist Studio to avoid things like this.

Yes, you're right, I whitelisted Studio this morning because at first I thought it was the problem! Thanks again, you've been very helpful.