an error occured whilst trying to determine file version

Question

Good morning, 
 I'm using Trados Studio 2019. At present I'm translating two projects and one of them desapeared from the list. It's not the first time this happens to me. 
 I tried to "Open project" and then the message "an error occured whilst trying to determine file version" was prompted. 
 File types seem to be in the right order. 
 I erased plug-ins folder. 
 I repaired the Trados Studio installation. 
 I erased folders "ProjectApi" and "SDL Trados Studio" in User > AppData > Roaming > SDL. 
 Nothing worked. 
 Could you please help? 
 Diana

Oana Nagy · Accepted Answer

Hello DGS , 
 One of the problems here is the copying over of templates from previous versions. 
 Studio doesn't really like this at all. 
 I would suggest removing these templates and then recreating the project using new templates. 
 This should help resolve the problem.

Oana Nagy · Answer

Hello DGS , 
 The first thing I would try is simply to close Studio and then reboots your PC and reopen Studio (this solves a number of unexplained issues). 
 If this doesn't help then its worth checking your templates (File > Setup>Project Templates) and check the paths of each template and removing possible duplicates or one that may be pointing to the wrong folder. 
 The next option might be to rename the project template folder- 
 c:\Users\[USERNAME]\Documents\Studio 2019\Project Templates\ (add_old or something). 
 Now relaunch Studio 
 Did any of this help?

Trados Studio > 1. Trados Studio

an error occured whilst trying to determine file version

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