I created an AdaptiveMT engine days ago, but yesterday I deleted it and wanted to create it again, but I met the following info "Unable to create Ip variant" when I confirm OK, you know the possible reason? Can you help me? Thank you in advance.
The environment is SDL Trados Studio 2019 SR2 - 15.2.4.1693 and Windows 10 Pro 1909.
Hello Joe zhou ,
Please first ensure that your Studio is on the latest version and try again.
If the problem persists, please log a ticket via your SDL Account/Support/Installation and the team will check this for you.
Oana Nagy | QA Engineer | RWS Group
Hello Joe zhou ,
Please first ensure that your Studio is on the latest version and try again.
If the problem persists, please log a ticket via your SDL Account/Support/Installation and the team will check this for you.
Oana Nagy | QA Engineer | RWS Group
Thank you, Steven. I did as you suggested but I didn't receive a solution. I wonder if this is a bug due to the change of AdaptveMT engines or the new edition recently?
Hello Joe zhou ,
I was just checking the progress of the support and noticed you havent actually logged a support ticket- but sent a contact form.
To log a support ticket, please log into your account/Support-
I have only seen this issue once before and we were able to fix this so its worth logging the ticket.
Oana Nagy | QA Engineer | RWS Group
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