Problem when opening package in Studio 2019 - path too long

Hello,

I wonder if somebody can help me with an issue I'm having with SDL Studio 2019 and 2015. Last Friday, my computer has crashed (its OS was Windows 7 Pro). The notebook suddenly turned off while I was working and didn't turn on again. I managed to recover my HD and installed everything I had on my backup notebook, which has Windows 10 Home SL installed.

I had been using SDL Studio 2015 on my previous machine and it was working fine, but now I cannot save the projects anymore in the new machine. When I open the package, and choose a folder to save it in, I get the message: "The path for project files is too long. Enter a shorter location" (please see screenshot). I have always received files to translate with long names, and I have been using long paths when saving the projects successfully for a long time.

Error message in Trados Studio 2019 stating 'The path for project files is too long. Enter a shorter location' while trying to save a project.

I have searched for this issue everywhere, I have tried to do all the things the websites suggest, but nothing works. They are just workarounds, but I'd like a real solution for this. My husband has installed Studio again on a machine with Win 10 Pro where he works and it didn't work either. He has also installed Studio again in another machine with Win7 Pro and it worked.

As I saw there is no support anymore for Studio 2015, I was thinking of buying Studio 2019 to have this issue solved. So, before buying, I have downloaded Studio 2019 to use the trial version and check if it would work, but it didn't. I get the same message above.

Have you experienced this issue before? What could I do to have Studio working perfectly again?

Thank you!
Ana



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[edited by: Trados AI at 3:45 AM (GMT 0) on 29 Feb 2024]
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  • I've done that before posting the question here, but it hadn't worked for me.

    Surely it didn't, because the registry change is not enough... the actual application has to be ready for NTFS-long-paths in the first place.
    And Studio seems to be one of those applications implementing the warning/limit on the GUI level, so it does not seem to even try to use the long paths.

    The error message indicated me the path was long, but actually it wasn't. The hidden option that was selected was just "duplicating" the size, because it inserted the long file name in the project folder.

    So the path - i.e. the COMPLETE PATH, as shown in the input field! - actually WAS long, not that it wasn't.
    The message is related to the path shown in the input field, NOT to something imaginary what you think it's related to. It's that simple.
    The checkbox simply automatically adds the project name to the path right when the dialog is shown. That's all. It does NOT prevent you from manually deleting any part from the path to make it shorter. It's that simple.

    It all seems to be again about misunderstanding of how the computers work, what is what, etc.
    Believe me. I work with computers since mid 80s, I know what I'm talking about.

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