Please note that your posting about how to open a termbase has been moved to the Translation Productivity group to better deal with this topic

Hi Patrizia

You don't tell us which procedure you followed.

In order to use an Excel spreadsheeet as a glossary in Studio, you need to install the TermExcelerator plugin, which you can find here:

https://appstore.sdl.com/language/app/termexcelerator/534/

You can also find more detailed information about how to use it here:

https://multifarious.filkin.com/2016/03/02/committing-the-cardinal-sin/

Hope this helps.

Walter

Thanks Walter!

Unfortunately  gives me this message:

Hi Patrizia Cipolla ,

These problems should now be resolved as it was caused by using a different email address/account and not the registered email address on the account where the licences are registered.