Studio starts, locks and then closes down

This is new to me. After Studio is started and I select a project to open its files, either nothing happens (I cannot affect Studio in any way) or the Window cirkle (something is going on) starts and keeps going. In both cases, after a while Studio closes down.

It does not matter which project I select.

I have tried repairing the program; it did not help. (Restarting the computer of course does not help either.)

What to do? Unistall and reinstall?

Mats

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  • You tried repairing Studio, but did you try the old favourite?  Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0

    So the path would become this:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0_old

    If that doesn't help try renaming this file:

    c:\Users\[USERNAME]\Documents\Studio 2019\Projects\projects.xml

    In case the projects.xml is corrupt this will create a blank one as a fresh start.  You will lose all the projects in your list but you can put them back again by opening each project one at a time using Open Project and selecting the sdlproj.

    If that doesn't help perhaps the problem is the sdlproj itself.  In this case take a copy of your target language SDLXLIFF files and then recreate your project from the original source files, or project package.  Then replace the target language sdlxliff files with the ones you copied from the original project so you are back to where you left off.

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • Thanks for this advice! It worked, but I had to -- momentarily I suppose -- uninstall the Rapid Add Term plugin again in order to use the other plugins (which were disabled as a result of the renaming of the 15.0.0.0 folder but I reinstalled them in the new-created Packages folder, leading to the problem with the Rapid Add Term). Still, this is a minor problem which you taught me to handle yesterday.

    (As I said, the problem was not related to any specific project name; it was the same regardless of which project's files I tried to open.)

    I am constantly surprised by your ability to reply to everybody's problems! And I realised that if I add "itlig" when pronouncing your first name, it sounds exactly like the Swedish word "pålitlig", which means "reliable". Probably not a coincidence.

  • Thanks that's a nice thought :-)

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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