Hello ,

The first thing that springs to mind here is the actual path length appears to be quite long and/or due to the spaces/special characters in the path

Try resaving the package in a different location- for example-

C:\Users\YourName\Documents\Studio 2019\Projects\Customer XYZ 

(ensuring there are no special characters and or spaces in the path).

Now reopen Studio and try opening the package 

I have always used this filing system and it was never an issue until now

Even if I try to open a fresh never translate studio package from the download folder it takes me to the same error message to the same folder. It won’t even mention the download folder...

Hello ,

You shouldn't try opening anything from the download folder at all.

This is as it says - simply the folder to download files- but not the place to work with them.

Some browsers (such as FireFox) are implementing security features that won't allow you to open/execute files from this location.

Please copy the file(s) from the download folder and move these to an appropriate location lsuch as 

C:\Users\YourName\Documents\Studio 2019\Projects\Customer XYZ

Now try to open the package/file from within Studio- pointing to this new path.

Hi, 

I was only trying to do it from downloads to try something new. When I download the package from the agency's platform to my folding system then I get the following issue. 

1. The project folder gives me a location completely different from where the project is saved

2. I try to change it to where it actually is and I get the same error message as before

Hello ,

Would you be available for a call?

If you can confirm the number I can reach you on (swhale@sdl.com) we should be able to get this sorted.

Hello ,

Would you be available for a call?

If you can confirm the number I can reach you on (swhale@sdl.com) we should be able to get this sorted.