I can't save my progress because of "Access to path is denied." error.
I renamed the SDL folders in AppData "Local" and "Roaming" and got "Service Sdl.TranslationStudio.Api.ProjectManagementService could not be started." error
I also uninstalled and reinstalled SDL Trados Studio.
Trying to change any options also gives "Access to path is denied." error.
Hello Adrian Golobic ,
Maybe the following article will help you resolve this- (selecting of course the 2019 folder and not 2015).
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038444
Its always a good idea to post the full error stack- as this can contain essential information-
Lydia Simplicio | RWS Group
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Hello Adrian Golobic
I'm replying here in case has gone home.
If your license wasn't returned it will still show up as 'in use' on your SDL Trados account.
As you have a Freelance license, you should be able to reset your own licence:
Log in to your SDL online account and go to Licences then click on 'Return Licence' as shown here:
Alternatively, you can request a license reset via live chat here:
Click on the right-hand button 'Request License Reset' and fill out the little form that appears.
Someone will reply very quickly, usually immediately.
In the rare event that there is nobody available, the button will be greyed out with 'No Agents Are Available'. Then, click on the 'Submit Case' button and fill that form out, being sure to give your email address accurately so they can contact you. Remember to click 'Licensing' in the 'Case Type' dropdown. You should have your license problems resolved within 24h.
All the best,
Hello Adrian Golobic
I'm replying here in case has gone home.
If your license wasn't returned it will still show up as 'in use' on your SDL Trados account.
As you have a Freelance license, you should be able to reset your own licence:
Log in to your SDL online account and go to Licences then click on 'Return Licence' as shown here:
Alternatively, you can request a license reset via live chat here:
Click on the right-hand button 'Request License Reset' and fill out the little form that appears.
Someone will reply very quickly, usually immediately.
In the rare event that there is nobody available, the button will be greyed out with 'No Agents Are Available'. Then, click on the 'Submit Case' button and fill that form out, being sure to give your email address accurately so they can contact you. Remember to click 'Licensing' in the 'Case Type' dropdown. You should have your license problems resolved within 24h.
All the best,
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