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Trados failing to add extra PowerPoint source file.

 I was working on a PowerPoint doc in a project and the client sent an update. I used add file option in the source language (Dutch), which usually works fine but Trados 2019 simply hangs when preparing the new file. This is a simple project with only one source file (now should be 2). I have tried waiting but eventually had to click "cancel" each time after waiting a full 15 minutes. Cancelling works and Trados comes out of the loop but I cannot add the file!