Hello,
in nearly all my term banks, I always come to a point where the terms are in the bank, but will only appear in the target language. If I try to delete or edit them , it simply doesn't work.. Instead, the next term is suppressed!
I tried following steps: closed Studio, opened Multiterm, reorganised, reopened Studio... nothing helped.
Can anyone help me on this?
Many thanks!
Hello Caroline Charlier
Could you let us know the exact version of Studio you are running please.
Some issues with Termbase are caused by both Studio and MultiTerm not being on the latest update.
You can either click on 'Check for Updates' or you should see Updates available in the Notification Tab.
Once updated, please remove the Termbase from the project- Restart Studio and add the termbase back in to the project.
Did this help?
Oana Nagy | QA Engineer | RWS Group
Hello Steven,
Of course, sorry for not being exact in my description.
My Studio Version is 2019 SR2 - 15.2.6.2831 (Freelance). So far I can see, this is the latest version.
Hi Caroline Charlier ,
Thanks for this, yes everything is up to date.
Could you provide please a screenshot of your project settings, Termbase Recognition and Termbase Viewer.
This might help us see where the issue might be stemming from.
Oana Nagy | QA Engineer | RWS Group
Hello Steven,
here you are:
The first image is displaying an error (Object not set to an instance...)
Please save the error stack to your desktop and then attach it to this thread.
This should now show us what the problem is
Oana Nagy | QA Engineer | RWS Group
Hello Steven,
Thanks. Here is the file.
Translate
<SDLErrorDetails time="26/06/2020 11:06:07">
<ErrorMessage>Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.</ErrorMessage>
<Exception>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>Sdl.TranslationStudio.Editor</Source>
<HResult>-2147467261</HResult>
<StackTrace><![CDATA[ bei Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermHit.FromTermAccessTermHit(ITermHit term, ITerminologyProvider termbase)
bei Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.MiniEditor_TermSelected(ITermHit term)
bei Sdl.MultiTerm.Client.MiniEditor.MiniEditor.control_TermSelected(ITermHit term)
bei Sdl.MultiTerm.Client.MiniEditor.MiniEditorControl.TermBrowser_TermSelected(ITermHit term)
bei Sdl.MultiTerm.Client.UI.Browser.TermBrowser.FireTermSelectedEvent(ITermHit term)
bei Sdl.MultiTerm.Client.MiniEditor.MiniEditorTermBrowser.OpenWindowRequest(ITermHit hit, Boolean newWindow)
bei Sdl.MultiTerm.Client.UI.Browser.BrowseListControl.lstItems_SelectedIndexChanged(Object sender, EventArgs e)
bei System.Windows.Forms.ListBox.OnSelectedIndexChanged(EventArgs e)
bei System.Windows.Forms.ListBox.set_SelectedIndex(Int32 value)
bei Sdl.MultiTerm.Client.UI.Browser.BrowseCalculator.ShowTerm(IFilteredHitTerm hit, Boolean fullRefresh)
bei Sdl.MultiTerm.Client.UI.Browser.TermBrowser.set_ActiveTerm(ITermHit value)
bei Sdl.MultiTerm.Client.MiniEditor.MiniEditorControl.JumpToTerm(ITermHit activeTerm)
bei Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.JumpToTerm(TermbaseStatus termbaseStatus, ITermHit term)
bei Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.JumpToTerm(ITermHit term)
bei Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.TerminologyProviderViewerJumpToTerm(ITermHit term)]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>15.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>15.2.6.2831</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Professionnel</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1031</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>PC1\Caroline</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>PC1</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>15930164 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
Hello Caroline Charlier
Im really not sure what might be causing this.
I would suggest resetting Studio
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
Should this still not help- please log a free support ticket
https://gateway.sdl.com/webtocase and the team will be able to help further.
Oana Nagy | QA Engineer | RWS Group
Hello Steven,
Thanks for your help.
I solved my issue this way:
Export in xml, sorted by entry number.
Created a new termbase (definition coming from the old one)
Imported my xml-export
Works a dream!
I guess my problem was due to the fact that my old termbase was nearly 10 years old. I upgraded it with every new Studio version, but it got corrupted at one point or another. To start from scratch with legacy content was a solution that worked for me.
Greetings,
Caroline