Hi
2 month ago (May 5th) I paid for Trados Studio Plus 2021 update from 2019 to 2021 that was announced to come soon.
About two weeks ago I received an email with something like a counter that shows 5 days.
Until now I have not seen any update or message that the realease will be delayed.
Did I miss anything?
Thank you for any update
Peter
Hi...
Sorry about what might have happened.
It sounds like you bought the upgrade ... we will release Studio 2021 towards the end of July and we are in fact in the process of sending an update email to all.
However it sounds like you received a 'sales' email with a countdown on an offer. I am sorry about this - normally once you purchased you should not receive 'sales' emails.
I can check a bit more into it ... do you have more than one email address potentially? Did you use one email address to purchase but you have an another email address registered with us... if not i would need to check our system as there might be a glitch...
Kind regards
Massi
Hi...
Sorry about what might have happened.
It sounds like you bought the upgrade ... we will release Studio 2021 towards the end of July and we are in fact in the process of sending an update email to all.
However it sounds like you received a 'sales' email with a countdown on an offer. I am sorry about this - normally once you purchased you should not receive 'sales' emails.
I can check a bit more into it ... do you have more than one email address potentially? Did you use one email address to purchase but you have an another email address registered with us... if not i would need to check our system as there might be a glitch...
Kind regards
Massi
Yes I have another email address - but most emails and mostly newsletters to that are in Spanish
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