hsteinier

I suggest you start with a reset.  That often cures all ills when there isn't an obvious solution.

Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0

So the path would become this:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0_old

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

hsteinier

I suggest you start with a reset.  That often cures all ills when there isn't an obvious solution.

Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0

So the path would become this:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0_old

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

Thanks Paul,

I did what you suggest above, but I still get the same error message; Failed to save report.

Does the sdlerror below peak to you?

<SDLErrorDetails time="15/07/2020 16:16:54">
<ErrorMessage>Failed to save report</ErrorMessage>
<Exception>
<Type>System.Reflection.TargetInvocationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2146232828</HResult>
<StackTrace><![CDATA[ at System.RuntimeType.InvokeDispMethod(String name, BindingFlags invokeAttr, Object target, Object[] args, Boolean[] byrefModifiers, Int32 culture, String[] namedParameters)
at System.RuntimeType.InvokeMember(String name, BindingFlags bindingFlags, Binder binder, Object target, Object[] providedArgs, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParams)
at Sdl.ProjectApi.Reporting.XmlReporting.Helper.ConvertToMht(Byte[] html, Encoding htmlEncoding)
at Sdl.ProjectApi.Reporting.XmlReporting.ExcelReportRenderer.RenderReport(String xml, ReportDefinition reportDefinition, ReportFormat format)
at Sdl.ProjectApi.Reporting.XmlReporting.XmlTaskReportRenderingEngine.RenderReport(ITaskReportInstance taskReportInstance, ReportFormat format)
at Sdl.ProjectApi.Implementation.Report.SaveAs(String targetFilePath, ReportFormat format)
at Sdl.TranslationStudio.Common.Reports.ReportUtil.ShowSaveAsDialog(IReport report, ReportFormat& format)]]></StackTrace>
<InnerException>
<Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<ErrorCode>-2146644475</ErrorCode>
<HelpLink />
<Source>CDO.Message.1</Source>
<HResult>-2146644475</HResult>
<StackTrace><![CDATA[]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>15.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>15.2.5.2145</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1036</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>PRODBRU1\User</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>PRODBRU1</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>12476288 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Thanks in advance for any available help.

Much appreciated,