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SDL fails to turn OFF this Match Repair rubbish

W10, SDL 2019 edition.

Wow. Just when you thought SDL couldn't get any more abysmal and dysfunctional, it always has another sting to surprise you with.

Currently, under Language Pairs --> French->English (the only pair) --> Match Repair, Editor is set to Off and Batch Tasks is also set to Off.

But it's still messing up the target translation when it finds a fuzzy match, injecting all sorts of nonsense.  Naturally enough this impairs productivity. There is, indeed, scarcely any point of referring to fuzzy matches if you have to check every word to make sure some completely wrong word has not been injected.

Incidentally, the slider / button next to "upLIFT Match Repair identifies... " at the top is greyed-out but impossible to activate or change in any way. Indeed I can't really tell whether this indicates whether it is on or off.

Unbelievable.

Your organisation obviously rakes in quite a bit of cash from people who are obliged to buy your product. Could you maybe use some of that cash to hire some professional software developers to address some of the more egregious and amateurish dysfunctions of this heap of ****?

My personal favourite: SDL crashes with a dialog "Unknown hard error". Happens about once or twice a week.




[locked by: Paul at 6:25 AM (GMT 1) on 23 Jul 2020]
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  • I would call your writing style unbelievable.

    UpLift is usually quite helpful and if not, inserting a non-repaired match is just a shortcut away.

    Instead of a rational post with some more information like screenshots of your settings, you just release an intolerable rant here. You have a problem and you ask for help. In my opinion this should be done in a proper way. Shouting at people who could be willing to help will certainly not delight them. I for one do not see any sense in even trying to help you.

    Just my 2 cents on this incredible posting.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

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  • Sorry, are you an employee of SDL, or a regular user?

    There was no "shouting" in my post, but frank and justified criticism of a bad product, and implicitly of the production team behind it.

  • No, I'm not an employee of SDL, but a longtime user of Studio.

    Your post does not shout indeed, but the way you word your criticism is ridiculous. And most of the points you criticise would not arise, would you learn how to use the product. For example you mention, that you did not know the difference in impact of File -> Options and Project settings—but this is Studio basics knowledge.

    You behave like a guy, who bought the newest Mercedes and wants, that it shall be handled the same way as an old Trabbi. This is not how things work.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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  • No, I'm not an employee of SDL, but a longtime user of Studio.

    Your post does not shout indeed, but the way you word your criticism is ridiculous. And most of the points you criticise would not arise, would you learn how to use the product. For example you mention, that you did not know the difference in impact of File -> Options and Project settings—but this is Studio basics knowledge.

    You behave like a guy, who bought the newest Mercedes and wants, that it shall be handled the same way as an old Trabbi. This is not how things work.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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