I am trying to connect a local TB to a GroupShare project and receive the error message "multiterm is unable to retrieve the multimedia object" (Trados Studio 2019). If I try to open the same TB directly in MultiTerm (also 2019) I get the message that it has been created with an unsupported version of MultiTerm.
Does anyone know how I can solve this issue?
Thank you so much!
Anja
Could be related to these perhaps:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034112
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037824
You should also make sure that you're fully updated with both Studio and MultiTerm (you didn't mention this so worth checking):
SDL Trados Studio 2019 SR2 - 15.2.7.2849
SDL MultiTerm 2019 - 15.0.6.56482
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Could be related to these perhaps:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034112
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037824
You should also make sure that you're fully updated with both Studio and MultiTerm (you didn't mention this so worth checking):
SDL Trados Studio 2019 SR2 - 15.2.7.2849
SDL MultiTerm 2019 - 15.0.6.56482
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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