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"Impossible de démarrer le service "SDL.Desktop.Platform.CommandBars Action Service"

Laetitia ZUMSTEIN

Hi all

I just got the idea (bad) to download the app XLIFF Compare and since then I am not able to enter sdl anymore

I am still on 2019 instance and tried to repair the instance and deinstall the app but I still do get this message

"Impossible de démarrer le service "SDL.Desktop.Platform.CommandBars Action Service"

Could anyone help?
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    Perhaps try deleting all the files and folders inside these locations:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages\
    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked\

    c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\15\Plugins\Packages\
    c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\15\Plugins\Unpacked\

    c:\ProgramData\SDL\SDL Trados Studio\15\Plugins\Packages\
    c:\ProgramData\SDL\SDL Trados Studio\15\Plugins\Unpacked\

    Then doubleclick the sdlplugin file you downloaded and try again by restarting Studio.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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    Perhaps try deleting all the files and folders inside these locations:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages\
    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked\

    c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\15\Plugins\Packages\
    c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\15\Plugins\Unpacked\

    c:\ProgramData\SDL\SDL Trados Studio\15\Plugins\Packages\
    c:\ProgramData\SDL\SDL Trados Studio\15\Plugins\Unpacked\

    Then doubleclick the sdlplugin file you downloaded and try again by restarting Studio.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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