Nicola Ormshaw

Nicola Ormshaw said:

The files are quite large but I simply cannot find a solution. 

This is most likely the problem, and there is nothing you can do about it unless your client prepares the package with the source file embedded into the sdlxliff, or attaches it for you.  It relates to this setting:

So if the source file exceeds 20 MB, or whatever value your client used, then the source will not be included.  You can still translate the file and create the return package so there isn't really a problem, you just can't generate the target file.  Your client will be able to.

Nicola Ormshaw

Nicola Ormshaw said:

The files are quite large but I simply cannot find a solution. 

This is most likely the problem, and there is nothing you can do about it unless your client prepares the package with the source file embedded into the sdlxliff, or attaches it for you.  It relates to this setting:

So if the source file exceeds 20 MB, or whatever value your client used, then the source will not be included.  You can still translate the file and create the return package so there isn't really a problem, you just can't generate the target file.  Your client will be able to.

Hi Paul,

Thanks for your prompt response, I have increased the setting you mention to 100MB as I saw this on another thread, when I had the same issue. The xliff files they have sent are not massive:

They should just open shouldn't they? 

I have just opened one of the two files they sent (individually) and translated a few sentences. It seemed to work ok but then I get an error when I use the 'finalizing' feature, which refers back to the same issue - the dependency file.

How should I proceed if I use the package, should I just click 'no' to 'navigate to source file'? Will that 100% let me translate and save the file to deliver to the client? She got really mad when this error occurred last time and I don't want to upest her again  

Thanks.

Nicola Ormshaw

If you are sent a package then there is nothing you can do to correct this.  That setting needs to be applied when the project is created in the first place.

Ok thanks :)