Studio 2021 crashes on large files

Question

Studio 2021 crashes often with large files (I am currently working on a three file project with 25000 words in total). 
 It just happened again after restarting my PC. 
 I am using the latest (August 2020) version without any add-ons. 
 I have 16 GB of RAM where Windows 10 shows a 50% RAM usage, so there shouldn't be any problems there. 
 Sometimes Studio crashes every hour or so. 
 This is getting very irritating and I am lsing a lot of productivity. 
 I have seen this issue with many other users, it really is time SDL solves this. 
 we need a solution soon!!!!

Alison Field · Answer

Hi Ronald van Riet , Andrea Mihajlovic and Philippe Riondel 
 If downloading the latest, more stable version as Paul suggested doesn't help (I recommend always being sure to have the latest version), here's a solution that works for me: 
 I have found that turning off any 'extra' functionality that I don't use prevents these sort of crashes and also speeds Studio up, whatever the version. 
 For example, when I'm don't need Fragment Matching/Match Repair, I turn it off... 
 So, here in the Project settings, I do the following: 
 
 Or... if you don't work with projects, i.e. 'Translate Single File', turn off the same settings under File>Options 
 ( Individual project settings always overrule the same settings made under File>Options ) 
 I also close the Fragment Matches window in the Editor View if I'm not using it. Most of my work as a proofreader is done in Review mode so I don't often need Fragment matches... 
 However, if you don't want to turn off Match Repair or Fragment matching, try turning off LookAhead via File>Options, here: 
 
 It makes sense to turn off any functionality you don't need/use because it makes software more streamlined, efficient and stable. It works for me, every time! 
 I hpe this provides you with the solution you need! 
 All the best, 
 Ali

Alison Field · Answer

Hi Ronald van Riet 
 I don't think LookAhead, or Fragment matching/Match repair are actually causing the problem. I think it's due to, for example, the size or complexity of the file or other complex content, but that turning off a heavy-duty process that is running unnecessarily frees up more RAM to deal with the complexity of whatever is triggering the problem. 
 Also, restarting one's system rather than just Studio itself helps prevent heavy-duty software from crashing because it wipes the RAM clean of any background processes that were still running when you closed the system down (even if you've ostensibly closed other programs yourself) so more RAM is available for the software you start up after rebooting your system. 
 My terminology may not be spot on, I'm not that good at computer jargon but I expect you will see what I mean. Would you agree, Paul ? 
 All the best, 
 Ali

Alison Field · Answer

Hi Andrea Mihajlovic 
 I'm very pleased that worked for you! 
 Maybe the more RAM-hungry functions could be turned off as default in the next build... That way, the user's option would be to turn features on rather than off, which seems a little more positive and less likely to cause complaints? Just as certain functionality was removed with the 2019 upgrade to 2021 and replaced with faster apps that can be added as preferred. Is that a sensible idea, Paul ?? 
 All the best, 
 Ali

Paul · Answer

Ronald van Riet Andrea Mihajlovic 
 It's really not enough to post like this and say Studio can't handle large files. One of the improvements in Studio is the ability to handle larger files than earlier versions and I have tested this with some massive files, considerably larger than 25000 words. 
 Having said this I'm not discounting that you have a problem. So if you can share files, or explain more how to reproduce the problem then we'll be happy to investigate. 
 In the meantime please make sure you have updated to the latest build: 
 SDL Trados Studio 2021 - 16.0.1.2917 SDL MultiTerm 2021 - 16.0.0.158 
 You can also expect another update in a couple of weeks as we are listening and we are working continuously to ensure the product is working as well as it can.

Trados Studio > 1. Trados Studio

Studio 2021 crashes on large files

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