Hello,
I have Studio 19 and recently it doesn't open anymore, giving me the error message below
gateway.sdl.com/.../communityknowledge
I removed the programme and reinstalled it, no change. Any suggestions? Thank you very much.
best
karin
Any reason why you didn't follow the advice in the KB article you mentioned? That would be the first thing to try and none of the four possible solutions mentioned were remove and reinstall.
Paul Filkin | RWS
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Thx for your answer Paul. I will try them tomorrow.
Best
Karin
I tried the various solutions. There is half disk space on C-drive available, no Defender activated, but I don't know where to look in the projects.xml file. Might there be a conflict between Studio 17 and 19? I have the older version also installed as back-up. If I delete both, can I re-install studio 17 as back-up? Thank you.
Karin Lemmen Support Case Id : 00537949. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you very much. I can"t check now but will do later.
What was the resolution?
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
The project.xml file was the culprit
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