Lost TMs in Studio 2017 - please help!

Hi, I’m a very distressed Studio 2017 user who seems to have lost 3 million-word-plus worth of TMs.

Two days ago, when I opened Studio to work as usual, I was greeted by the message below, asking me to ‘set up Studio for first time use’:

 

Screenshot of Trados Studio initial setup wizard with a message prompting to set up Studio for first-time use.

 

I tried a couple of times to circumvent the wizard - my Studio was set up nearly 3 years ago - by switching Studio off and on, to no avail.

So I went through the wizard, and Studio opened as normal BUT WITHOUT ANY OF MY TMs.

Since then, Studio is opening and functioning as normal, but I wasn’t able to recover the TMs.

They aren't - or at least I couldn't find them - in the SDL files saved on my pc, which for some reason only has the five TMs created since 2019, but none of the previous ones.

Please help me recover my TMs!! Thank you very much,

Nic Mira



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[edited by: Trados AI at 11:49 PM (GMT 0) on 28 Feb 2024]
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