Does it work if you just double-click the package file?

No, it does not. It opens Studio, but not the package.

I guess projects are not filtered in any way in the Project view. I mean, Completed is not selected, for example:

Otherwise, please state the file extension (like SDLPPX) of the package file in Windows Explorer:

Thank you, Jesús. I cannot get it to work, I'm afraid.

However, I have just noticed that .sdlppx extension is not included in the file type list. I only have .sdlxliff. I don't remember if .sdlppx was there in Studio 2019. Could that be the reason?

SDLPPX is not a filetype, it has always been a package.

So your client sends you SDLXLIFF files to translate, right?

Hi Jesús Prieto , SDLPPX and SDLRPX are filetypes under Windows (as opposed to filetypes in Studio):

In my Windows control panel SDL Trados Studio shows as default application to open them.

Catarina Lopes Have you already tried to uninstall Studio completely and to reinstall it?

Best regards,
Annemieke

Hi, Jesús!

This particular client sends all his files in a package, which worked fine for several years until I installed Studio 2021.

However, I have just noticed that these packages are in a .wsxz format, which is not among the supported packages anymore:

Would you know why and how can this be fixed?

Thank you!

Catarina

OK, we are getting closer...

Please have a look at this web page: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027467

I think the answer to your problem is there.

Hi, Annemieke!

Yes, I have and I also ran a repair, but nothing seems to work.

I have only just noticed that these packages are in .wsxz format, which apparently is not supported in my version of Studio 2021:

Any ideas why?

Thank you!

Catarina

That's got to be it, Jesús!!! I think you have just found the answer! Thank you so much!

I will follow these instructions and will get back here to let you if it worked!