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PROJECTS DISAPPEARED. LANGUAGE SETTINGS WRONG. I SEE SAMPLE FOLDERS ONLY. CONTACTED TECH SUPPORT. WAS TOLD TO INSTALL UPDATE, NO CHANGE. CAN ANYBODY PLEASE TELL ME HOW TO RETRIEVE MY PROJECTS?
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PROJECTS DISAPPEARED. LANGUAGE SETTINGS WRONG. I SEE SAMPLE FOLDERS ONLY. CONTACTED TECH SUPPORT. WAS TOLD TO INSTALL UPDATE, NO CHANGE. CAN ANYBODY PLEASE TELL ME HOW TO RETRIEVE MY PROJECTS?
If they are not missing because you have filtered them out... quite common. So check these:
Then maybe you just need to open them back up again. So use the Open Project icon and ad them back one at a time by selecting the sdlproj file:
Paul Filkin | RWS
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Thank you Paul. Unfortunately my filters are showing all projects. When I try to Open Project, it takes me to an empty page asking me to add a server. I do not know how to proceed. I can see my projects on Windows when I search with *sdlproj, but when I try to open from there it gives me a long error message starting with "Error processing command line arguments: An error occurred whilst trying to determine the file version.
Pay attention to where you are clicking:
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
You are right, I clicked the wrong one. However, when I do click the right one, I get 'An error occurred whilst trying to determine the file version.' I find it strange that my language settings are totally wrong. Any connection?
Maybe this KB article?
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0036858
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Not totally related, but it might be worth resetting your templates:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029892
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks Paul. I will wait for my friend who is more tech savvy than me to help me with the workaround that you referred to.
